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May 2023 by Kenneth Collins
HD Buttercup has converted this location to a Coco Republic. It’s gorgeous inside. Much more lifestyle oriented. The entry is amazing.
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May 2023 by Mike Lewis
Not so much an HD Buttercup outlet anymore, more COCO Republic, which is fine if you like neutral beige full price furniture but not really the target if you're here for the HD Buttercup outlet.
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February 2023 by Brit S.
There are nice gems here... I came during a 'close out sale'... so there wasn't much in the store except for a ton of white sofas and dinner tables. Everything was like 80% off, so I think the prices were a steal. They are under a rebrand and I was told the name is changing to Coco Republic. The problem I have is I ordered a sofa and their "white glove service" damaged my sofa. I told them before delivery I didn't have an elevator, and still only one guy showed up and was surprised when I told him. He waited for a guy to arrive and the edges of my sofa got cut up so bad because it wasn't packaged well. The measurements on my sofa were not the same as the tag, so if you buy from here- bring a tape measure.All in all, after having this sofa in my home left wrapped up and after several calls, HD buttercup offered to pick it up and refund me due to the damage and mis labeling. It stressed me out for a month and wasn't worth it- BUT is was a beautiful sofa and was like a 10k sofa 80% off. I would return to this store, but I would be very very cautious with what I purchased. Take photos and video of your item before it's packaged and delivered.I am curious about the remodel. I'm sure there will be more to choose from.
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February 2023 by Rohit Sehrawat
This is a fraud store. DO NOT BUY from here!I would give then negative 100 start but no option here.I purchased a coffee table in Nov 2022, the delivery was expensive so I decided to pickup. I rented a truck went to pick and next thing I found they were giving me the broken table. Great part was the packer immediately came to me and showed me if I am buying this bcz it is broken. I talked to the representative and no help as the rep who help us buying was not there and they didn’t have extra table for pickup.Next day when I reached there the rep who help us buying confirm me that there was a mess-up as the store have give my purchase to someone. Upon talking so much she promised me that they will get the new table delivered to my house now in Jan 2023 as I wasted my rental truck money and HD will bare the delivery charges.Fun part the representative is no longer will HD butter Cup and the other representative are not of any help. We went there 2-3 time now help as they start ignoring us. We call main home office customer service then so the phone rep is saying the store has the table talk to them. We called store they are saying we don’t have anything we will have to get it from warehouse. Someone is saying something and other saying something.Imagine when paying then $2000 I would have done this and showed tantrums. They would have not entered me. As they have the money now they are not will to promise the customer service they promised us.Suggestions to buyer get everything in writing and keep confirming every day or two to make sure the progress of the promise is on track.Pay attention before picking they could pack broken stuff and you could not do anything too.
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January 2023 by Aylia z
Shoutout to Ethan for helping with my shipmemt!! Thank you!!
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December 2022 by Tracy Conway
Fun place to shop. Have some fun finds there, nice staff.
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December 2022 by Bryan T.
Wow. This place is a joke. To start, prices are INSANE for the quality of product. They have a mixture of Raymore Flannigan junk mixed in with some wish they could be RH stuff. We ordered some travertine end tables and a console from online plus a rug. Shipping to us was $600!!! I called to get a discount on pricing to compensate for the shipping. Fortunately that happened, so thank you Brittany for that. That's where the positives stopped. It took over 10 business days for our 5 items to actually leave their warehouse. 10 BUSINESS days. I mean WOW. could you possibly have that many orders that it takes that long??? End to end, it took over a month since day of order placement to arriving at my front door and most of it was because I had to take control and manage the shipping companies. Another issue is they have ONE customer service employee. That's right, ONE. You call and this person has no concept of the items other than the online description, which obv you have access too also. So if you need a color confirmation, they cannot help you. This place charges like they are RH, but is run like a toddler is in charge. I am so beyond disappointed with the customer service and overall experience. I will NEVER deal with this company again. And finally, I live in NJ. I was in Cali for work and stopped at the outlet since it was near my hotel. This was before my items arrived on their 5-6 week journey to my house. The outlet is more like a dumpster. Nothing is in order, the items all have crazy price tags and are literally HomeSense quality furniture. Idk how this place is still in business. One last thing. Take notice that their website has ZERO customer reviews on it. The only place you can find a review about this company is YELP. They are hiding customer feedback on their products for a reason. Look at their competitors: CB2, Crate & Barrell, West elm. All these places show reviews on their site. The good and the bad. This shows honesty and customer openness. HD buttercup needs to hire new upper management or this place will be sure to fail in due time. Poor customer service and poor quality products will always catch up to you, no matter how hard you try to hide it
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December 2022 by Martina Choi
They have great products and great deals!! 10/10 recommend!
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October 2022 by Talia M.
I had a scheduled delivery of furniture to be delivered to my new house which is 2 hours away from where I currently live, so I had to drive there to meet the furniture movers. Well, they NEVER showed up and I called them over 15 times but no answer. We scheduled a second time and again they were not able to make it. If I could give this company -1000 stars I would. DO NOT BUY FROM THESE PEOPLE.
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September 2022 by Chelsea G.
I was incredibly impressed with the whole vibe of this location of HD in particular! We have shopped at both this and the culver location, and even though this was an outlet, it was really, really great. Everything was very clean and organized, and Alan Cole, especially, was incredibly helpful and went above and beyond for us. He was friendly and provided fantastic customer service without being overbearing. Great quality furniture and great deals to be had. Looking forward to our next design project where we can create more magic with the amazing items we got here! Also, the playlist / music in the store was straight fire!! Can't wait to come back. Thanks again for all your help - you've earned some lifelong customers.
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July 2022 by Michele T.
Allen was amazing in helping me find the perfect pieces for my new home. Huge selection, great prices fantastic quality. Definitely will go back when I need to!
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May 2022 by Alanna M.
New and improved! I was in the area and decided to stop by this outlet after not seeing it for a few years, and I was pleasantly surprised. The entire store has been revamped and reorganized. Think high-end store but with big discounts! They had everything from a leather sofa section, office furniture, a ton of lighting to choose from, and some really cool one-of-a-kind pieces. Lots of really nice outdoor furniture as well. Will definitely come back to furnish the rest of my house. And the people at the front register were super sweet and offered me coffee :)
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May 2022 by Joyce Karam
This store isn’t what it used to be. It’s better to go to Culver City HD buttercup
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February 2022 by caroline m.
Hi I am a professional interior decorator and I don't often have time to write reviews. However, I had to write a review this evening because I had the best experience at HD Buttercup in Costa Mesa. The store is huge and it's a little daunting trying to find your way through all their great stock. Thanks to a brilliant sales person named John I had the very best shopping experience possible. John was so helpful and knowledgeable of all the stock, he made my shopping experience both pleasurable and fun. Now as an interior decorator I have my new favorite furniture store in the OC to buy amazing furniture from for all my clients. In addition I'm looking forward to working with John again soon. Many Thanks Cheers Caroline
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January 2022 by Leila Z.
I have been to this store several time. Every time I felt like treasure hunt and I love it. A huge various selections from different brands, and I bet you will find the ones fit your home. The sale assistant John is super kind and helpful, easy going and good at communication with customers. Talk to him is you have any questions.
