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March 2024 by Lisa Buchanan
Fast, easy, professional, friendly and completely trustworthy. Worth my peace of mind that my taxes were done right.
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February 2024 by Karla Vandenberg
Fantastic staffMartha and Derek maje this location fantastic! I am ditching my accountant.
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October 2023 by a manser
This was the first time I have used H & R block. I was very happy working with Sheri. She was friendly, knowledgable and helpful. She made it easy and got my taxes done with very short notice from me! Thank you Sheri!
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August 2023 by Robert Guild
not very knowledgeable. makes to many mistakes. hard to contact.
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April 2023 by Lori Croft
Sheri Rieffanaugh at the Costa Mesa office is fantastic. We have used her for our taxes for years
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March 2023 by Ryan Wintrode
Great service, fast and professional, reasonable price, I would recommend this office to anyone
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May 2022 by Brian W.
Do you want your stuff done right and not have to pay an arm then you want Sonya if she's not available then wait. Lol honestly there all great.
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April 2022 by Jake Evan
Filing taxes was less complicated working with H&R block and I felt the fee was too high. Despite my agent being very helpful and knowledgable, I still had to do a fair amount of the work since I had foreign income, which made the fee seem steep to me.
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April 2022 by Beckyjo Ritter
Bob was fast and efficient. Asked all the right questions and double checked all his work with me.
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April 2022 by Sandy Kyon
Bob Dubesa is amazing. Names tax season less stressful.
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April 2022 by Johann Krieger
I've been using H&R Block for years now and I always get good service
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April 2022 by Cat B.
Go somewhere else whether it's a different location or company, anything's better than this specific location. They didn't have my taxes even started by the time I came in. They completely mispositioned my appointment and had me wait an hour after my set appointment time to even begin my taxes. I missed work due to their error and they would not make any time for me to come back and review like they had originally said. I am extremely organized and I uploaded all of my information and documents prior per their request because they said they would do a drop off service where you drop everything off and then come in to review and submit. (I've done this in the past with no issues). They made my in person appointment set for 5:00 and we didn't start my taxes until 5:45. They didn't even have my files open.. my taxes were not started. They apparently allotted a lot of time for almost 2 hours for this appointment? If that were the case I would of called a different location. It's crazy how they couldn't just give me a different tax person. It infuriates me that I paid for such terrible service due to their error. I shouldn't of had to be late to work and this should of been done before I came in. If I was informed about the process they do at this location ahead of time I would of went to a different location or completed my taxes myself (which basically I did because the lady just kept asking me questions and had me wait there for 2 hours). They should of honored their word and did my taxes and had me come back to review them. But this was not an option at this time even though I planned this ahead of time. It's not hard to take 10 minutes to review and sign... after you complete the word I paid them to do.. After filing my taxes they charged me $500 and I received my lowest return in all time. I cannot believe I paid for someone to do my taxes right in front of me and continually question me on my taxes.
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April 2022 by Kamal L.
I worked with Rebecca for my 2020/21 returns and she has been great. She definitely knows the ins and outs of the tax code; she is honest and very professional.Highly recommended. Thank you Rebecca
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January 2022 by Chey Something
I felt valued and respected by Martha. She communicated very well with me as we went through the tax preparation process. She was welcoming, honest, genuine and efficient.
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January 2022 by Samantha B.
Almost a year ago (Feb 2021), I filed my taxes at this H&R Block location. I've been waiting for a year for my tax refund. I used to call H&R Block every week and go in and no one will take any responsibility. I've now taken it into my own hands to get the refund (I go into the IRS office now) and don't know if I ever will get it. But H&R Block absolutely does not guarantee their work. Michelle Greenwood has repeatedly told me that I need to "keep waiting." It is completely unreasonable. At the very least H&R Block should refund me my money, but they continue to refuse to. Do not go here, or any location, if you're hoping for any customer service.