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March 2024 by Martha B.
Today I stopped by to get my oil changed and they told me they do not have a filter for my Kia Seltos. They said I should go to pep boys and buy one and come back for them to install.
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March 2024 by Heather C.
John helped me last minute by topping off my oil and checking my fluids. This is why I keep coming back here, the quality customer service.
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March 2024 by Amy L.
They don't want customers! There were no cars in the bay and they asked me to come back 45-hr later because the tech was on the phone!!!! Ya i'll be right back....never.
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February 2024 by Amir Dejbakhsh
I used to get good service elsewhere, but at this branch Jiffy lube has become iffy lube! After 25 minutes waiting in my car not being attended to, I had to drive away. never again for me.
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February 2024 by Alyssa K
Came here recently for an oil change. I was very pleased with how fast it was and the customer service was excellent! The employees I interacted with very friendly, professional, and my favorite-did not push anything on me! They gave me the info on what I will need in the future for my car but there was no pressure, and I really appreciated that. There are always coupons online, make sure to save one on your phone. I'll be back soon!
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February 2024 by Samuel V.
came in earlier today for an oil change, experienced the best customer service i've ever experienced, thanks to the worker RJ. he met me with nothing but a welcoming environment. made me feel valued as not only a customer, but as a person! definitely recommend this jiffy lube for your oil change needs!
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February 2024 by Derek H.
10/10 would recommend. Quick. Cheap. Done right. Wouldn't take my car anywhere else. Have been taking my vehicles here for 10+ years
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January 2024 by Juan B.
I had been here before, quite a while back. I remember because the guy helping me said he could wait if I need to go to the bank to get his tip. There's a great Valvoline Instant Oil Change down the street just a little further at Tustin Ave. This morning I was in need of an oil change and had a coupon for Oilstop. I pulled into Jiffy thinking it was the Valvoline Instant Oil Change down the street and saw a sign that says "We take competitor coupons" so why not, right? Today I was there around 9am and there was only one car being serviced which should have been a red flag. I'm going to assume everyone in charge was a new hire and corporate doesn't really do much in the way of training. I'm not a fan of coming to a place like this and having to ask for service, having to specify the oil I needed, and being given absolutely no information of the condition of my truck. Not for me but for the person who has limited knowledge of cars. Oh, and NO they will not take coupons.
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January 2024 by Alesia Robinson
Cole and John were amazing. I was the first customer of the day and they got me in/out within 15 minutes. Incredible customer service, very efficient and will absolutely be using their services from here on out.Thank you
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January 2024 by Alyssa S.
This is the only Jiffy Lube is the only oil service place I trust with my vehicles. The cafe is spectacular, they go above and beyond expectations, don't brake (lol) the bank, and its top tier service by some really amazing people. Thank you always!
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January 2024 by Brendan Montague
Excellent service and advise. Trust them when I need a second opinion. Rudy is top at what he does and knows"Edit"Yes. Especially at that location. I don't have a lot of experience with Jiffy Lube, but from what I can tell, they have an excellent work ethic and drive. Great performance. Will absolutely return
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January 2024 by Ryan Williams
service is not good, had negative experience today. Really all the staff had to do was say “we are busy. Be with you in 5.10.15…” name the time. But sat there 10 while being ignored and blatant attempts to avoid eye contact. Rather than communicate
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January 2024 by Ethan R.
Super quick service and great prices too! Cole was very professional and friendly. I've been going here for the last three years and every time they do an excellent job and do not try and scam you like other places might
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January 2024 by Edward C.
I'm doing oil change only here no others location for this company because only this is the best and professional mechanics here. Realy appreciate the service quality and value! Additional thank you for RJ and Cole who makes all this process smooth and no issues ever for all my cars I do here. Thank you all guys!
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December 2023 by Some O.
They forgot 2.5 quarts of oil and installed my battery wrong. Not worth 300 just to have to go somewhere else.
