Kiehl's Since 1851 at South Coast Plaza is consistently noted for its great and friendly customer service. The team is described as very kind, helpful, knowledgeable, and professional. Employees go above and beyond, carefully explaining products and dedicating time to answer questions without pushing for a sale. They provide pleasant interactions, offer skin barrier checks, and help solve problems. The service attitude is very friendly, creating a welcoming and judgment-free environment for all customers. This exceptional service encourages shoppers to return to the store location. The store is highly recommended for its amazing hospitality and the knowledgeable care provided by its team.
Rudy is super helpful! Big fan of their products as well.
January 2024
Great customer service, Julie was really friendly and helpful. I usually preferred to shop online but I’ll definitely come back again at this store because of the friendly service.
August 2023
The employees know the product. Spend the time to learn what would work best for you.
