Lightopia is a top lighting store in Orange County, known for its wide selection of modern and sophisticated lighting options. Customers appreciate the reasonable prices and the quality of sale items, including outdoor lights and unique fixtures. The staff, including knowledgeable managers and friendly employees, are often praised for their helpful and professional service. Many reviews highlight excellent customer service, with some mentioning staff members who are prompt, polite, and go out of their way to assist. One reviewer shared how a staff member turned a mistake into a reason to return, demonstrating the store’s commitment to customer satisfaction. However, not all experiences have been perfect; some customers found the customer service to be rude and unhelpful at times, which affected their buying decisions. Overall, Lightopia is regarded as a go-to place for stylish lighting needs, especially for those who value design and quality.
terrible experience, bought a 'final price' light that was supposedly sold for 400+ dollars, when I got the light it was really cheap, maybe worth 50 bucks. The company would not take a return even though it appears to be false advertising...buyer beware of this company.
Order 101464393
July 2024
Ordered a light which arrived open, in a badly damaged box, missing pieces, and evidence of use/scratches on the finish of the light. The manufacturer had to send replacement parts and the store never addressed the fact that they sent me an open used light.
February 2024
Annette from customer service is so awesome. She turned a really rough mistake from the vendor into a reason to come back to Lightopia!
