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September 2023 by Jenni Vazquez
Monica had very excellent customer service. Asked us many questions to get to know our issues with our current mattress. She helped us find the perfect mattress with an adjustable base while staying in our budget. My husband has sever back pain and she definitely help find a mattress that meets those expectations. Over all, EXCELLENT experience!! Easy and great financing. We were in and out of the store in less than an hour! 10 Stars out of 5 hands down.
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September 2023 by Ruben Aguilar
I purchased an adjustable base from Mattress Firm, and I had the pleasure of being assisted by Monica. Her knowledge, patience, and friendly demeanor made the entire shopping experience a delight. She took the time to understand my needs and helped me find the perfect product. Thanks to Monica, I'm now enjoying the comfort of my new adjustable base. I highly recommend her excellent service to anyone looking for a smooth and enjoyable shopping experience.
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September 2023 by David Valdovinos
Kevin is the best sales associate we have ever encountered! He was so patient with us and our thousands of questions. He helped us to feel very confident and excited about our new mattress and adjustable base. He was super friendly and walked us through everything, every step of the way. Every store needs a Kevin!
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September 2023 by Ariana Tavantzis
Was looking for a mattress and base for our new apartment. Monica helped us the moment we walked in. She was very helpful and listened to our exact sleep needs and budget. I could tell she knew what she was talking about and didn't try to upsell us, respecting our stated budget. I would definitely return here when the time comes to buy another mattress or base.
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August 2023 by Brian Goodman
Kurtis was exceptional! From the moment we connected with him, we knew we were in expert hands. His attentive understanding of our needs, coupled with his ability to guide us through the available bed options, made the entire experience seamless and enjoyable. If you're looking for a mattress and want a knowledgeable and non-salesy experience, then Kurtis at Mattress Firm is undoubtedly the person to speak to.
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August 2023 by Elizabeth Almaraz
We got to speak with Monica who is a sleep expert at Mattress Firm. She was extremely helpful, personable, knowledgeable, and very nice. Monica helped us find a great mattress at a great price!
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August 2023 by Sam Bauserman
Monica made the buying experience incredibly easy and fun. We went in without knowing much about mattresses or which firmness fits us, and she walked us through the entire process and found us the perfect mattress.
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August 2023 by jjujkk mjj
Monica was super helpful and friendly in helping us out pick the perfect mattress. She made the experience fun and made sure we were comfortable throughout the process.
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July 2023 by Savannah R.
Monica was amazing!!!! I'm so glad she helped us out. She knew what she was talking about and helped us find the perfect mattress.
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June 2023 by Allison Vo
Thank you to Kevin for his exemplary customer service! I love my new Tempur-Pedic mattress and base. I especially appreciated his patience as I tested out each bed, the sincerity of his responses when I asked about differences between the mattresses, and the quick turnaround scheduling for delivery and assembly. Kevin is an amazing sales rep! And thank you to Tomas and Jorge for their immaculate and speedy assembly services.
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May 2023 by Andrew N.
Such an easy experience in the store. Monica was great helping figure out what mattress I was looking for after I had looked at options online. She helped set up the delivery date, find what was best, and was super personable.
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May 2023 by Ann Iten
Walked in on a Wednesday evening. Kevin helped me find the best mattress for my sleeping style and budget. He was super knowledgeable and patient as I couldn’t make up my mind. Mattress purchases are in line with buying a car. You seriously have to find the right fit. Appreciated Kevin’s vast knowledge of mattresses!
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May 2023 by Jackson O'Connor
Fantastic experience, would recommend to everyone.
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April 2023 by Vanessa Garcia
Don’t recommend this store! Worst experience!their return policy is ridiculous
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April 2023 by Jordan K.
Amazing customer service ! Called in for a bed in stock said not many options but I went in and got taken care of right away at store close ! Even got it loaded into the truck . Go check them out
