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March 2022 by Legit C.
Great Location to rent Box Trucks.The Manager was very helpful and Everything was as stated. I will rent from here again. Thanks
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September 2021 by A. K.
Our reservation started out rough w Penske. Went to the location my rental was for on 5001 Birch St. Commercial building. No desk for Penske. Called the number on my reservation and was told, that location does not do local rentals anymore. They said I needed to call main number for a new location. Called Santa Ana location. They told me they only had 16' truck. I asked them to check for Monday or Tuesday the following week. disconnected. Called again. Disconnected. Went home frustrated. Called the newport blvd location and Juan hooked me up quick and easy. It was a pleasure to have experienced Juan's excellent customer service. He was smiling when I picked up and smiling even more when I returned the same day before close. As he had 7 reservations for the next day. 10 stars for Juan. United States
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September 2021 by Casey Evans
After uhaul canceled our reservation we were in a panic to find a truck. Penske made the entire process simple and came through in a pinch. Everyone working at this location was fantastic and friendly. Highly recommend this place! The truck was great and we made our very long trip without any issues.
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August 2021 by George V
Was doing a move by myself about a month ago so I needed a 16 foot moving truck - low deck but with a ramp. They didn't have one but got one from another location. So many times you get a different truck from other places but these guys got me exactly what I wanted. They were so nice and had everything ready to go when I arrived. I highly recommend renting from them.
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July 2021 by Wayne Young
If I could give a 0 I would have. 4:45pm the day before our pick up we were called to advise us that we no longer had a truck with a gate available. I run the local Royal Family Kids Camp (a camp for foster kids) and take 60-80 kids and 80-100 adults to a camp each summer. We moved over to Penske a few years ago when we updated our logistics plan. Mashay calls and he apparently runs 4 or 5 locations and proceeds to tell me that Penske has decided to no longer rent lift ga
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July 2021 by Wayne Y.
If I could give a 0 I would have. 4:45pm the day before our pick up we were called to advise us that we no longer had a truck with a gate available. I run the local Royal Family Kids Camp (a camp for foster kids) and take 60-80 kids and 80-100 adults to a camp each summer. We moved over to Penske a few years ago when we updated our logistics plan. Mashay calls and he apparently runs 4 or 5 locations and proceeds to tell me that Penske has decided to no longer rent lift gate trucks unless they are on a 7 year contract with Penske. I explained my situation and nothing came of it, except empty apologies. No other options other than call the Riverside office, but more than likely they won't have any trucks. I will never go back here again, due their lack of willingness to help. The refusal to allow my concerns to be escalated was hard to hear. I will never be back to this location again, and we were sent as a referral. Bad business at it's finest.
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November 2018 by Shannon Ross
These guys are great. I have to rent Penske trucks for work fairly often and I am glad that they are the closest option. They are always very nice, they have the trucks that I've requested, and they're very helpful. If you are planning to rent a Penske truck, go to this location.
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September 2018 by Chris B.
I've used them several times now.....3 I think? And the service has been great. The pricing is right and the trucks are in good shape. These guys are my "go to" for truck rental. Thanks!
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June 2018 by Julian Garcia
Un lugar donde te rentan un troke mas rapido que en otros lugares te atienden rapido y Juan es muy amable y abla Espaí±ol lo recomiendo ðŸ‘