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January 2024 by Matt Q.
There are few times in life when you find a business that exceeds your expectations in value, function, and service. Pro Service Center is one of those businesses. While the name is a bit generic and doesn't really describe the product it creates, it does describe the owner and his business practice. Scotty runs Pro Service Center out of his home and provides custom made orthotics for those lucky enough to do business with him. From walking to running to skiing to boarding, Scotty can improve any inefficiencies you may have in your arches and make your movement more comfortable as well as more efficient. My wife was diagnosed with severe pronation in both feet which caused her pain and discomfort when running and walking. Her podiatrist prescribed custom orthotics and said he would submit a claim to our insurance because they cost $600 a pair. Our HMO declined the claim but her Doctor immediately responded by saying, "don't worry, we can make them for you for $500". I think he knew that HMO's decline orthotics request and padded the estimate to make it sound like he was doing us a favor and saving us a hundred dollars (what a guy!) I've dealt with flat feet my whole life and used insoles and inserts to better position my feet since high school. Whether walking, playing basketball or skiing, every insole in every shoe or boot I've worn gets replaced with a solid high arch insole that keep my arches up. While no expert, I knew what helped me could help my wife but I couldn't explain to her what she needed to feel to make her more comfortable and pain free. Scotty came into our lives from a search of Yelp reviews. We made an appointment with Pro Service Center and on her first visit, Scotty diagnosed what was causing her pain, explained what the issue was, why it was happening and what was needed to treat her discomfort. He then skillfully constructed a pair of custom orthotics for her at a fraction of what her podiatrist offered. I still use what I've been using but I had my son see Scotty to have orthotics made for his snowboarding boots and basketball shoes. Highly recommend seeing Scotty. He is a hidden gem.
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October 2023 by Svetlana Salnikova
I was surprised to receive my insoles the same day within 1 hour!I also received a detailed description of my problem, solutions, recommendations for choosing shoes, and custom insoles that are only suitable for me! The insoles are not only beautiful, but also fit me perfectly, now I can stand or walk for a long time, the load on the feet is distributed correctly. Thank you Scott for your kindness, responsiveness, individual approach, and for your professional and much needed work!
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October 2023 by Lana S.
Highly recommend this service center for making a custom insoles for me. I was surprised to receive my insoles the same day within 1 hour! I also received a detailed description of my problem, solutions, recommendations for choosing shoes, and for getting a my insoles. The insoles are not only beautiful, but also fit me perfectly, now I can stand or walk for a long time. Thank you, Scott, for your kindness, responsiveness, individual approach, and for your professional and much needed work!
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August 2023 by Liane T
These are the absolute best orthotics I’ve ever bought! I’m so happy with them! I’ve bought orthotics for 40 years and these are the best!He really took his time explaining to me what was wrong with my feet. He explained it better than any doctor ever explained it to me.Prior to Scotty making me custom orthotics my feet would feel like they were on fire. The pain was immense! My hip would lock up and then I could not move. My hip no longer locks up and my feet are comfortable.I’m so much more comfortable now!This is the place to go for your orthotics.
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June 2023 by Janelle B.
I would highly recommend going to see Scotty! He is extremely knowledgeable and helpful. He provides free consultations and was really kind. He recommended that I get shoes that would better help me based on the structure of my foot and legs rather than just making the insoles and calling it good, which I really appreciate! A very positive experience
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March 2023 by KandV P.
Life changing! I just had one pair of custom orthotics made on 3/18/23 that fits my leather work pumps and also my New Balance sneakers. I will be back to have another pair made!I'm a flight attendant and am on my feet for long periods of time. Ten years ago, I broke both of my medial sesamoid bones and had them removed which makes my forefoot area very sensitive. I also have high arches which puts most of my weight-bearing onto the forefoot. So after I finish a work trip (which is 3 to 4 days long), it usually takes me a few days until I'm out of pain - just in time to repeat the vicious work/pain cycle. We talked about my foot issues and he explained why I have pain and what he needed to do with my orthotics to end the pain. The biomechanics, anatomy, and engineering information he possesses is extraordinary! Now my feet and ankles are in proper alignment, I have arch support, and I no longer supinate!Scotty is more knowledgeable than the 3 podiatrists that worked on me in the past. He is fascinating to talk with and is good people.Thank you Scotty!
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January 2023 by M T.
If you have even slight discomfort in your ski/snowboard boots, stop what you're doing and go see Scotty. The man is a gift to those of us who love alpine sports but suffer from painful boots. On my last trip to Mammoth, the pain in the instep of both my feet was so severe that I had to take a break every few minutes. I knew I didn't want to experience this on my next trip. Scotty took the time to listen to all the pain points I was experiencing with my new Burton Step On boots, and addressed each point one-by-one. Custom insoles, heat molded liners, inflating the instep area of my boots, and some additional foam in the instep gave me the most comfortable pair of boots I've ever experienced. I can now ride again without pain. The 5 star reviews are all legit. Avoid getting your boots fitted at the big stores and just go see Scotty. His wife, Angela, is also incredibly nice and hospitable.
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November 2022 by Ann Xiao
I wish I could do more than just reviewing on google to let the world know just how awesome Scotty is! My husband and I just got our first pairs of fitted boots and insoles, and we couldn’t stop smiling when we have them on. And the conversation with Scotty can never run out, so fun, so obsessed with him!!
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April 2022 by Josh S.
Scotty is the man! I have been to many qualified boot fitters and nobody has been so informed, patient and enjoyable to work with. I rarely post on Yelp but I felt compelled by the incredible service and results that Scott delivered. His prices are also extremely competitive. Do yourself a favor and skip the big box shops and go to Scott and get a truly custom insole, liner or boot. You will save money and get a world class experience and product.Thanks, Scotty!
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April 2022 by Thomas Kobrak
I really appreciate Scott's knowledge and unparalleled passion for helping people like me make the most of their athleticism. My mile time is consistently 30 - 45 seconds faster than it was before using Scott's custom insole, my blisters are gone, and my feet recover faster. I'd recommend anyone interested in distance running or any other endurance activity to work with Scott to get the best results possible.
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September 2021 by SEP TNT
My husband and I are soo glad to have met up with Scott Owen who was so accommodating and knowledgeable with regard to orthopedic correction of our foot problems. We have learned so many factors of our condition that were unknown to us prior. We are following his recommendation with success. Thank you Scott for the generosity of your time and efforts extended to your clients. God bless you. Tatiana & Stuart.
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June 2021 by Zachary D.
this guy saved me a lot of pain I have been having with Regular shoes my hole life with my flat feet
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June 2021 by Noble D.
Brilliant. Awesome. Personable. Knowledgeable. Intelligent. These are just a few adjectives to describe this "shoe whisperer". It is on rare occasion that you stumble upon a true wizard, someone that knows theory and is also a practitioner. His methodology is on point and is a gem to the world of flat and hurting feet. With much hesitancy initially, I brought my 9 y.o. son, a burgeoning athlete, to Scott to help relieve the pain in his feet from running and tennis. This was a brilliant decision on my wife's part. Her keen research and willingness to solve this problem also saved my feet as well. Within an hour or so, upon our second visit, we both left with orthotic insoles that tremendously improved our feet, our gait, our posture and eliminated the "oh well" feeling of being able to do next to nothing to improve the quality of our lives. Thanks Scott.
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June 2021 by Dominic Robles
I've been plagued by rollerblade boots that never fit me as I am just outside of their size range. Scott has made my new boots (Cult All Stars) fit better and more comfortable than any other boot in my adult life. He is a miracle worker!
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March 2021 by Buz J.
I guess 5 stars is all i can rate...i would prefer 10 stars. Scotty saved me....years of arch pain from skiing and in recent years was getting worse. Scotty is an absolute Pro. He is driven to provide the best possible solution for your feet and for me with my love of skiing gave me back my favorite sport. 3 days of hard skiing this past week with zero foot pain. Im beside myself......do yourself a favor and go see Scotty. Extremely reasonable fees and you will learn more about your feet than any "so called" expert. I hope this review finds at least one person looking for relief!!!