August 2022 by james Mead
They don't even deserve 1 star. One of the worst customer service experiences in my life. I rented a 10ft uhaul truck over the weekend to move some furniture into storage. I returned the truck a day later on time with the fuel at the correct level and only drove the uhaul 45 miles. I never received a formal receipt or charge on my card so I went back to them to figure out what happened. Turns out the accidentally linked me up with a different customer's account and charged me for double the amount of miles I actually drove. They would not accommodate me so I ended up contacting uhaul customer service directly. What a mess and shame on this Rent One for not taking responsibility for their mistake and making it right for the customer. DO NOT USE THIS RENTAL COMPANY UNLESS YOU WANT TO GET RIPPED Off!
June 2022 by cathy jenkins
Excellent service, beyond what I could expect. I really needed to rent a piece of equipment quickly, and I needed it delivered and picked up. Rent 1, with Manny at the helm, went beyond their regular scope of required service to help me out on short notice and with complete professionalism.I am very grateful to Manny and the Rent1 Co. for being there when I really needed assistance. Fair price. Highly recommended.
June 2022 by W A
Showed up for my reservation. Guess what wasn't ready, with no one at the counter to help! That's right, any of the employees here.Then they cancelled my reservation.When I asked the lady about it when I got in, she was super combative.Save yourself the hassle and go elsewhere
August 2019 by Michael Erbes
I had a great experience picking up my uhaul truck from Manny
March 2019 by Edward Mclaughlin
Manny, is the main man. an exceptional person, he will help you with what ever you need. A+
December 2018 by Dennis Sein
Manny has every tool imaginable for rent and has always been nice to deal with....my go to place!
September 2017 by C M
TERRIBLE ! If you read all the reviews for this locations on Yelp you will notice a trend. There are multiple U Haul dealers within several miles no reason to use Rent 1, equipment rentals, why risk it. This review is NOT about U-Haul, love em. This is about the Rent 1 Equipment Rentals which is an authorized U-Haul dealer.
August 2017 by Cindy Rubek
We picked up our U-haul rental and went to right to the gas station to fill up with gas. My husband noticed that the truck was looking unbalanced. We went ahead and loaded our truck with our belongs. My husband decided to take it to a U-haul rental in Huntington Beach to have the tires checked. That is when we were informed we were given a truck with two bad tires on the drivers back. Inner was flat and the outer was bald. I am very fortunate that my husband has an eye to notice the tires did not look right. If we would of taken this out on the hectic 405 who knows what would of happened. The other tires also did not have the appropriate air pressure. Do not rent from them for your safety. Apparently they do not service the truck before customer pick-up.
December 2016 by Ryan Steinhaus
Manny is awesome, always helpful and great to work with!
December 2016 by Clifford M
TERRIBLE ! If you read all the reviews for this locations on Yelp you will notice a trend. There are multiple U Haul dealers within several miles no reason to use Rent 1, equipment rentals, why risk it. This review is NOT about U-Haul, love em. This is about the Rent 1 Equipment Rentals which is an authorized U-Haul dealer. Manny is very ill-tempered and rude. I have rented an incredible number of U Hauls in multiple stats in my life and NEVER have I been talked to like this man talked to me. Some of the comments include â€œYou must be blindâ€, â€œWe are not stealing from youâ€ and â€œAe you really that ignorantâ€. He raises his voice and talks over you. I have filed a formal complaint with U-Haul.
September 2016 by Susan Paulus
Manny and his family are the best. I've rented equipment and trailers from him over a few years now. I recommend everyone I know to rent from rent 1. I've always had fast friendly service there. Thank youðŸ‘ðŸ¼
March 2014 by Jose A La Torre
Good service thank u manny