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February 2024 by Nicole Sanchez
Diana was very helpful and provided great service! She was very thorough and answered all the questions I had. This bank always has the friendliest employees as well as very helpful ones!
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February 2024 by Perla De Anda
Very good customer service, the staff is trained to serve us. Thank you school first.
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January 2024 by Melody Smith
Danielle was awesome! She was very knowledgeable and took her time answering our questions. I appreciate how they value their customers and I feel confident banking with School’s First!
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November 2023 by John Ervin
As a member of this great FCU for twenty years, I've had transactions at about a half dozen branches, but this one has seen me the most often, and I can't ever remember a time the service here has been any less than five stars and first rate. They have helped me so many times and with more than several key transactions, since 2000, that I've lost count. That is remarkable in itself.I have spent most of the last five years in San Diego County, so I had not been by here much since 2013, but with the coming of Coronapalooza™ and its WEF global craziness I was tied close to home. This branch is closest to home base, we've been in the area since 1957!In my recent several visits here, there were all new faces, but I was delighted that there was no drop in quality. Omar was outside at the front door, handling all the "novel" distancing policies and making sure everything ran smoothly. I was in and out, but caught his name, as he was keenly intelligent in handling the difficult situation and especially supportive, in ways that can't be taught.(When something like that stands out~ even in difficult times~ it deserves special notice as does his service. The other reps gave exemplary service as well.)As usual!
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August 2023 by Adam T
Was there a few days ago. The young lady (I forgot her name) taking care of car financing was very unprofessional and rude. She was talking in Spanish to the buyer and filled him with wrong information. She was biased towards non-Hispanics. DO NOT RECOMMEND THIS CREDIT UNION TO ANYONE WHO CARES ABOUT EQUALITY.
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August 2023 by Sor Ort
Best bank
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July 2023 by Matt_PV _18
I come here often, would say it needs better work with some of the check in people, I've had a few awkward responses, sometimes smiling won't get you far especially if I can see through it, other than that it's okay for what it is, but not my favorite location
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June 2023 by Matthew Vasquez
I come here often, would say it needs better work with some of the check in people, I've had a few awkward responses, sometimes smiling won't get you far especially if I can see through it, other than that it's okay for what it is, but not my favorite location
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February 2023 by Olivia J.
Doesn't look like this SchoolsFirst cares about customer service. When walking in there was 3 ladies and non said good morning or hi.. not to mention the lack communication they have with their customers none. They input notes in our files that states we are told things when not! I will not be going to this credit Union again! Danelle the lady that help had a sarcastic attitude not to mention she smirked when I said they never told me anything!
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December 2022 by Craig P.
I have been a SchoolsFirst customer for 20 years and have always had excellent service, but this review is for Justin Carrera who went above and beyond. It's employees like this who represent SchoolsFirst so well and make banking such a positive experience. Thank You Justin.
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October 2022 by N L.
Leslie one of the tellers was so kind Helpful and friendly. She made my day it's nice to see great employees like her.
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September 2022 by Nathaniel Fuentes
Seriously the best bank I’ve ever been a member of.
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June 2022 by Esmeralda A.
This is the best bank ever! Always very quick when it comes to assisting their customers.
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February 2022 by Jonathan Dominguez
I have recently became a member at this branch. I am really satisfied on how professional and welcoming the staff is. A special thanks to Natalie, Jocelyn, and Diana. They really helped my family and I with our financial needs. I would strongly recommend this branch.
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September 2021 by Wendy Mason-Cruz
I've been a member for 40 years. The credit union has always been a great place to bank. They're great at helping out their customers/teammates. It's easier to get a loan, assistance, counseling and many other things than it is from any bank!