Sephora offers a shopping experience where all are welcome. Customers can explore fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. The store provides fast and easy in-store or curbside online order pick-up, with same-day delivery also available. The staff at Sephora are consistently described as incredibly helpful, kind, patient, and welcoming. They provide top-notch and wonderful service, constantly asking customers if they need help. Employees are noted for being extremely nice, calming, knowledgeable, and easy to talk to. They listen carefully to customer needs, offering very helpful and thorough advice on skincare and makeup. Specific services praised include expert color matching and fast application services, such as applying lashes quickly. Makeup artists help customers with problem areas, providing education and techniques that build confidence and make customers feel beautiful and heard. The overall experience is frequently called the best Sephora experience, with staff members receiving high praise for their amazing, fun, and patient approach.
helpful staff & great brands & a wide variety of products at sephora at south coast plaza.
July 2026
A very special thanks to Kimberly (dark long hair, gold jewelry) for spending a long time matching us to 3 different brands of foundation and patiently teaching us about makeup ☺ I’ve been to other sephoras many times and have bought badly matched product before so it was great to have met her today
September 2025
A big big thank you to NANCY for all of her help. She was so friendly, patient and knowledgeable. Finding a foundation you like AND one that matches you is like astrophysics. It’s so hard! But she was so helpful in matching me and not getting mad when I wanted to try diff brands and diff shades. Thank you so so much.
