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March 2024 by Sam Yan
Yazmine took her time to assist me with a special order. With her excellent service and professionalism, she provided made it so much easier . when I received my order she had included a thank you card. I wanted to thank Yazmine and the team for the great customer service.
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December 2023 by BigAl
Some good discounts but look in the back for deep discounts
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January 2023 by B C
I would shop here in NY in Soho, back when people were friendly and nice, back when I lived there (seems like an oxymoron to be fair) and back then I found a variety of clothes that would fit, we’re unique and we’re reasonably priced.I had less money then, but I was young and single and I could always fit into the smaller sale stuff.Fast forward to now, where I am obviously older than the sales people, I am older and with a post child body. I have money to spend, altho now I don’t throw it away on the purses, shoes or fragrances here, as they all seem cheaply made.I can afford any of the clothes that seem interesting. The store is completely empty in an otherwise packed, post Christmas shopping mall.There are three sales staff there. Two behind the counter, chatting to themselves. One frantically putting dresses back as if they magically had a rush (which I don’t believe they did).I walk out, finding no service whatsoever, and no clothes that really seem that great. I am not a bag lady or poorly dressed, I am simply not a woman in my early 20s or 30s.Goodbye, Ted Baker. It was nice knowing you when I thought your items and your sales staff were cool. Perhaps your lack of service is the new service, but now I know why people elevate their style and their pieces as they age. They no longer have to put up with cheap quality or cheap service.
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January 2023 by B C.
I would shop here in NY in Soho, back when people were friendly and nice, back when I lived there (seems like an oxymoron to be fair) and back then I found a variety of clothes that would fit, were unique and were reasonably priced. I had less money then, but I was young and single and I could always fit into the smaller sale stuff. Fast forward to now, where I am obviously older than the sales people, and I am a mom. I have money to spend, altho now I don't throw it away on the purses, shoes or fragrances here, as they all seem cheaply made. I can afford any of the clothes that seem interesting. The store is completely empty in an otherwise packed, post Christmas shopping mall. There are three sales staff there. Two behind the counter, chatting to themselves. One frantically putting dresses back as if they magically had a rush (which I don't believe they did). I walk out, finding no service whatsoever, and no clothes that really seem that great. I am not a bag lady or poorly dressed, I am simply not a woman in my early 20s or 30s. Goodbye, Ted Baker. It was nice knowing you when I thought your items and your sales staff were cool. Perhaps your lack of service is the new service, but now I know why people elevate their style and their pieces as they age. They no longer have to put up with cheap quality or cheap service.
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October 2022 by Koko L.
Bought a $200 tote about three months ago and omg the quality of Ted baker is so bad. Do yourself a favor and buy from another brand with better quality Love the tote bag tho Just wasn't worth $200
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August 2022 by Jay M.
On 07/15/22 I decided to put on brand New Ted Bakers sandals I bought a while back to walk down the stairs in my house. They look a little childish so had them put away. As soon as I put them on At barely the 2nd step down the stairs my right foot automatically slipped because of how slippery the sole material was,100% polyvinyl chloride. All of my weight landed on my right glute right on the corner end of the stair. It was excruciating. The description never warned about the dangers of a slip and fall. I now see you can practically skate with the sandals on. I had an ultrasound done on my glute to check it was maybe a blood clot no properly dissolving, Hematoma, they said I have scar tissue accumulation and the dent was caused by the trauma from landing on the pointed corner of the stair and very likely will be permanent. I'm in physical therapy and very likely will need plastic surgery because of the large dent and bump full of scar tissue. I am in constant pain from my glute and back. I had an ultrasound done on my right glute 08/5/22. I have pictures of the extreme bruising the day of the incident and days after as well as the current disfigurement taken by a doctor. I am sure there are other victims of this poorly and dangerous designed shoe. If I had worn any other footwear I would have never slipped!!!!! You can run up and down these stairs with Nike flip flops no problem. I took pictures of the bruising that same day and 3 days later. I also have professional photos that were taken by medical doctor of the current state of my injury. I had a friend try on the sandals, knowing what happened to me, she was curious and was holding on to the rail she took a step down and also slipped immediately. She was so upset as well and in disbelief that these sandals were sold and made with such negligence. You are more then welcome to try them on yourself I promise you you will fall without a doubt coming at just the first stair. Jassey Bow Jelly Flip Flop is made exactly of the same material. On the website it says you can use them on a casual day there was no warning about not using them inside your house. Buyer beware !
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March 2022 by Amlan Rath
This location does not have a lot of variety for men unfortunately :(
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December 2021 by J M
Great shop and the employees here acknowledge you walking in. Younger staff that know about their products and make it easy to get what you need. Ted Baker wears well and looks even better
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June 2021 by Mary D.
I love Ted Baker. I've been going here for years. I especially like their handbags, wallets, shoes, and cute simple jewelry. The clothing is well tailored but pricey. The staff is very friendly and help you find what you need, and can provide recommendations for you based on what you like. I always enjoy my experience here. Happy shopping!
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January 2021 by Huma M.
I am a fan of Ted Baker and always shop my dresses from this brand. About a week ago, I purchased 2 dresses from this store that was on sale. There were two make up steins on one of them. I was not sure about purchasing it. However, their sale associate told me that she will put a note on my account so that I can return it. She didn't say that these two dresses are final sale. Yesterday, I went to return both and they refused to accept them back and told me that since these dresses are more than 50% off, they are considered as a final sale and they would only give me store credit and it is their new policy!!! I don't try any dress in the fitting room due to covid since beginning of 2020. I buy them, bring them home, and let couple of days pass before trying them. Thus, I couldn't even try them there even if I wanted to. I am very disappointed that I was not told that these are final sale! I didn't expect low level of customer service from this brand and will for sure remember this even I wanted to consider buying Ted Baker again!!!
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February 2020 by Kristy Chinn
Employees are always very polite and welcoming. Medium sized store with accessories, clothing for men and women and a small jewlery case.
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February 2020 by G-Viève R.
The staff here is always cordial and genuinely pleasant. Their product is good quality and although one may find it at Bloomingdale's I prefer shopping at the actual boutique.In this shopping center Bloomingdale's just a few steps away and offers great customer service however, the actualTed Baker surpasses (Bloomingdale's) and it never disappoints. I prefer to pop by to pick up whatever I'm seeing on the website while I ought be trying to sleep. If for some reason the store does not carry it (this is normal for many boutiques) they added an additional store discount to the online sale priceI went to pick up a present for a lunch date and I was pleasantly surprised with free expedited shipping which means that I'll be able to walk in with gift in hand thanks to them. Disaster averted! Lol
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July 2019 by Karla Garduno
South Coast Plaza has most rude and incompetent staff!!! Walked in and not even a simple acknowledgement. The interesting thing here is that they were not busy. Asked one of the sales girl a question and she didnt even acknowledged me or looked my way. I have purchased from this store in Hawaii and the staff in Hawaii was less stuffy than this store even being in such a higher end place than this. Will never be giving them my business.
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July 2019 by John M. Klemm
Flagship store for S. Cal and a good starting point to shop. Great customer service to match.
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June 2019 by Sean L.
Horrible service! Went in based on a referral and was looking for something for my wife. Walked in and no one greeted me or acknowledged me. Looked at a few accessories including a few watches I would have bought for myself. Was in the store for a solid 10 minutes and never once was asked if I needed help or assistance. I ended up not buying anything but not because of the quality of the product but purely based on my experience at this store.
