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“I have been coming to this place for years! It is a family owned and they are very pleasant and honest people . I recommend this place for any watch service you need!!!”
“Pierre is amazing. Walked in and needed help taking off one of the spring bars. He took it off in 5 seconds and said it was on the house! Will be coming back here, they have my business!”
“Excellent customer service at the Omega boutique in South Coast Plaza. From the moment you walk in to the moment you receive your freshly serviced and cleaned watch, the experience is exceptional.
Cole Smith, assistant boutique manager, truly went above and beyond, making me feel like a valued and important client. He not only had my watch cleaned, but also checked its pressure, which I greatly appreciated.
I left feeling genuinely taken care of and will absolutely remain a loyal Omega customer. Thank you so much!”
“I had a great experience selling my watches to Newport Watch & Jewelry. Joe, the owner, was honest, knowledgeable, and professional throughout the entire process. He offered a fair price, explained everything clearly, and made the transaction quick and stress-free. I truly appreciated his integrity and outstanding customer service. I highly recommend Newport Watch & Jewelry and look forward to doing business with Joe again.”
10AM - 8PM
3333 Bristol St Ste 2869, Costa Mesa
Watches
“Wonderful service and communication from staff.
Mr. Samuel Marland is the definition of excellence in customer service. If you want a Roger Dubuis, don’t hesitate to come here.”
10AM - 9PM
3333 Bristol St Suite #2881, Costa Mesa
Watches
“Fantastic experience every time I visit this IWC store. I love the watch I purchased here. The staff is always courteous, knowledgeable, and attentive. They’ve consistently gone above and beyond to take care of any help I’ve needed. Highly recommend!”
“Contacted Noah via email with some fit questions about a watch I wanted to purchase. Recieved a phone call the same evening from Noah. Truly professional and knowledgeable, who is also very friendly and reassuring. Not only were my concerns alleviated but was given specifications and recommendations for additional choices. Ended up buying the original watch and a recommended model. Shipped same day with 2 day delivery. Service like this is a rare commodity these days. When you can find a trustworthy business that is a pleasure to work with its something special. Highly recommend this company and staff. Now my go to and first stop when shopping.”
10AM - 9PM
3333 Bristol St #2634, Costa Mesa
Watches
“Big fan of the brand, and this boutique has always been fantastic to my wife and I.
We had been here a few times when they first opened, but we first officially engaged with them in the early days of covid when my datograph up down needed service (the minutes totalizer stopped working). During service, it was noted a small edge of the dial at the subdial was also slightly marred - this watch was out of warranty at this point, but Karen took care of it and it cost me nothing extra out of pocket!
After this we made it a point to buy all our langes from this place. We recently came by to pick up a piece we had been on the waitlist for for quite a while, and the service and experience (as well as the watch) was exceptional. Thank you Diane/Anne and team for a wonderful and memorable event!!
We look forward to coming back as we still have a few more amazing pieces to collect. Thank you all!!”
“Acquiring a Panerai is not simply about owning a timepiece—it’s about embracing a legacy of craftsmanship and precision. My recent journey to secure the perfect Submersible through Panerai Costa Mesa was transformed into something extraordinary by Jared’s exceptional customer service.
Jared operates at a level of expertise that is nothing short of elite. His deep knowledge of timepieces is matched by a warm, personable approach that immediately puts you at ease. From our first interaction, it was clear that his goal was not just to guide me to a watch, but to ensure that every aspect of the process reflected care, attention to detail, and genuine passion.
He worked wonders to secure the exact Submersible I had envisioned, going far beyond expectations. Jared conducted a seamless virtual tour of the store, patiently answering every question and sharing insights that elevated my understanding of the piece. His follow-ups were thoughtful and timely, and his strap recommendations demonstrated an almost uncanny ability to match the watch’s character with my personal style.
This was more than a professional interaction—it felt like working with someone who truly cares about crafting a perfect experience. Jared embodies everything you would hope for in a Panerai ambassador, and thanks to him, this Submersible will forever carry the story of his unmatched dedication and expertise.”
“MINGYI XU is a true gentleman and a excellent representation of the brand. In spite of not having any inventory in stock he took time to explain the rich history of the brand and why it is truly special. Looking forward to working with him in the future.”
10AM - 8PM
3333 Bristol St, Costa Mesa
Watches
“A real luxury purchasing experience. Melissa was very knowledgeable and helpful. She went out of her way to bring in the watch I liked, and she did not create a high pressure environment like you'd experience in other brands. I highly recommend Chopard movements, and this store.”
“Can't say enough great things about this location. Abdullah and Thao were incredibly helpful, knowledgeable, and a pleasure to work with. There’s nothing better than talking shop with people who love watches as much as I do. Purchased my first Vacheron here that will certainly not be the last.”
11AM - 9PM
3333 Bristol St, Costa Mesa
Watches
“Ms. Kim was very helpful and nice throughout the AD visit. I will come back again and consider the Rolex CPO for my next purchase. Hopefully, she could hook me up with a great deal when I return. Looking forward to be getting the call/text.”
“Stopped into Hublot at South Coast Plaza with a client after wrapping up a successful sale on a Newport Beach waterfront property. Hublot's identity is unmistakable — bold, contemporary Swiss watchmaking that genuinely appeals to clients who want something distinctive on the wrist. The boutique staff here were outstanding: attentive, well-informed about every reference in the collection, and clearly passionate about the brand's fusion aesthetic. We spent a good amount of time with the Classic Fusion and Big Bang collections. My client walked away with a piece he'd been eyeing for months. As a luxury real estate broker working throughout Orange County, I always find Hublot at South Coast Plaza to be a natural stop for clients celebrating a milestone. Great team and a beautiful space.”
10AM - 8PM
3333 Bristol St SUITE 2021, Costa Mesa
Watches
“Visited the Breitling Boutique at South Coast Plaza with a client relocating from the East Coast — a tech executive purchasing a home in Newport Coast. He had been eyeing a Navitimer for some time and this was the perfect opportunity to stop in. The staff were knowledgeable and professional without being pushy, which is exactly the right approach for this clientele. The boutique itself is well-appointed and the presentation of the collection is impressive. As a luxury real estate broker serving Orange County, I regularly bring clients through South Coast Plaza, and Breitling is always a reliable stop for those with a serious interest in sport-luxury timepieces. Solid boutique experience all around.”
10AM - 9PM
3333 Bristol St, Costa Mesa
Watches
“Every time I'm here, everyone (the SAs and security as well) is unbelievably sweet and patient with me. They are really attentive to your wishes and concerns and always do their best to help with smiles. World class service, and of course dazzlingly beautiful pieces”
“I bought a watch with a trade in and the whole process was smooth and polished. I dealt with irene and i was really well taken care of. The whole process took about a week and i was kept in the know the whole time and was treated well . Thanks again irene for making my watch buying experience a wonderful one!”
“Exceptional Hospitality and Masterpiece Horology at Bvlgari SCP
A huge thank you to Nicole (my incredible client advisor), the store manager, and the in-house watch specialist at the beautiful Bvlgari Boutique at South Coast Plaza for an amazing experience.
From the moment we walked in, we were treated with the utmost warmth and professionalism. Beyond the impeccable, warm hospitality, the team took the time to showcase some of Bvlgari’s ultimate achievements in haute horlogerie. Holding the world-record thinnest tourbillon—an engineering marvel thinner than a credit card—was surreal. Seeing the micro-engineering of their smallest automatic movement alongside their breathtaking high-jewelry collections really highlighted why the house is a master of both structure and style. This was a flawless boutique experience from a highly knowledgeable team.
Outstanding service and an absolute must-visit boutique for anyone who appreciates true luxury.”
10AM - 9PM
3333 Bristol St, Costa Mesa
Watches
“Brought a client to David Yurman at Fashion Island as a celebratory stop after finalizing a significant purchase in the Newport Beach area. The boutique experience was exactly what you'd expect from the brand — refined, attentive, and beautifully merchandised. The staff guided us through the collection without any pressure, and my client walked out with a beautiful cable bracelet as a closing gift to herself. As someone who works with luxury buyers throughout OC regularly, I appreciate having flagship-caliber jewelry boutiques in close proximity to our best listings. This location delivers consistently.”
“I went to Mont Blanc to switch watch brands after a bad experience in Tag Heuer in the mall. I also own a pen and wanted to buy another one when I achieve my next milestone in a few months. All I have to say is that I am extremely happy with my experience! Kun is the best employee I have every encountered. She was so nice and knew every single thing about every product and its history. I was amazed and enjoyed every second of my experience. She made me a loyal customer and I will only shop at Mont Blanc for leather accessories, watches and pens all because of her!!! She treated me like family and it was the most comfortable I have ever been. I want to go back just to talk to her. More places need people like Kun and Mont Blanc needs to recognize her!!!”
10AM - 9PM
3333 Bristol St Ste 2501, Costa Mesa
Watches
“I had an exceptional experience with Adam at the Audemars Piguet store. His knowledge of the brand and watches was impressive, and he took the time to explain everything clearly. Adam genuinely cared about my interest, making me feel valued as a customer. His professionalism and attention to detail made the appointment enjoyable and memorable. I highly recommend him to anyone looking for a top-notch experience at AP!”
“Ace Jewelry in Costa Mesa goes above and beyond — the owner is incredibly friendly, professional, and takes time to explain every step. I had a ring resized and some repairs done, and everything was completed quickly, precisely, and with great care. The craftsmanship and customer service are top-notch. Definitely a 5 ⭐️ experience — I’ll be back!”
10AM - 8PM
3333 Bristol St, Costa Mesa
Watches
“I spoke with a really nice lady, I believe her name was Marie. I was looking for a gift and she showed me lots of options. She was very knowledgeable about the products. I’d definitely come back and ask for her specifically again! ❤️”
“The purchasing process was quick and easy. They even gave me a chocolate and a cleaning kit, which was such a thoughtful touch. Every time I visit, everyone is friendly, welcoming, and genuinely tries to help. I’ve always had a great experience, and the customer service is consistently excellent.”
“I had an amazing experience at Cartier today, all thanks to Nicole Sha, my sales associate. From start to finish, she made me feel like VIP attentive, knowledgeable, and completely professional. Her honesty and care made the whole process special.”
“CHANEL at South Coast Plaza is simply one of the finest boutique experiences available anywhere in Southern California. I've been here numerous times over the years, both personally and with clients who are entering the OC luxury lifestyle after significant real estate purchases. The tweed suits, classic handbags, and fine jewelry in this space carry real prestige, and the staff treat every client with the kind of care you'd expect from the house. This is one of those destinations I recommend to out-of-area buyers as a true expression of what Newport Beach and the surrounding coastal communities represent at their best. Flawless from start to finish.”
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“Worked with Eric and he was very informative, took his time with me answered all my questions and made me feel very comfortable. He helped me find what I needed and I couldn’t have been any more happier 100/10 would recommend!”