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March 2024 by Audrey H.
closes an hour early now. guy there was rude when telling everyone to leave because they didn't tell anyone their peers changed
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March 2024 by S S.
This review is for the seafood/butcher station. Sunday I went in to get some fish and the clerk made sure I got the freshest salmon cuts I could get. He was very friendly and even went to the back and front freezer to check if he could get a better piece for me (I didn't even ask or realize). Anyways, he a real one (didn't catch his name).
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March 2024 by Alejandra S.
This Vons, for the most part, is not great in customer service. But I did want to say I had great customer service from Jill. She saw me right away and asked if I needed help. I appreciate it greatly, especially when I've been many times with workers and managers passing right by me and never asking if I need any assistance while at the customer service desk. 5 stars for Jill, negative stars for the store.
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January 2024 by Michele C.
Doty at this location is so nice and helpful always. Every time i go in she is working so hard and yet always stops to help me find whatever I need to. One of the main reasons I go back to this location I do not know her personally, but she seems like such a excellent worker.
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January 2024 by Kerri S.
Just ordered a cake here for work. Irma at the bakery was so delightful! Very helpful and so knowledgeable super friendly she made this experience very seamless. Would totally recommend this bakery to friends! I can't wait to see her again, honestly.
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November 2023 by Sue S.
Placed an order through the app and was sent to this Vons (or I couldn't place the order). Was filled with gross produce and product that looked like it had been dropped kicked. The app made complaining impossible. Do yourself a favor. Don't order from Vons
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November 2023 by Osvaldo S.
First of let me start off by saying I'm a regular here in the mornings due to the fact that I work night shifts and get off at 5:30 and Vons opens at 6, I come in here to get my groceries early in the am and I've never had such an amazing experience with a worker there than the one I had with Irma from the bakery!! I called ahead to see if they had a tres leches cake and I'm pretty sure I spoke with Irma, right off the bat I could tell she had such a positive energy and when I went inside to pick up the cake she greeted me with a smile and was so sooooo nice!!! She treated me like family and managed to sell me another cake besides the tres leches cake!! I'm not one to do reviews but her vibe and energy was magnificent!! Honestly Vons you guys have yourself a top notch worker!! Give her a raise!! A promotion!! But IRMA!!! Made my Vons birthday cake buying experience memorable!! Thank you to Irma!!
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October 2023 by Dashy P.
Food areas 10/10 Service 10/10 Ambiance 10/10 Bruhhh I've been going to this one a while never had a issue ! keep it up bruh
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September 2023 by Dahling G.
Literally the worst customer service in the morning. I stop in here often as it's on my way to work. Every single time I leave feeling as if I was a real imposition to the checkers. This morning... I was greeted by a loud sigh - (presumably because she had to stop stocking). No greeting. no acknowledgment of my greeting. I did at least get a a "have a nice day". This is not a one off - it has been every time I go there. I'm a pleasant customer - 100% of the time. They obviously don't need my business. I'll shop somewhere else.
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September 2023 by Shaun F.
On 09-15-2023 at 12:45PM I was approached at self-checkout by Marie (maybe Maria, I'm hearing impaired) who claimed to be the store manager (she is not, I already know the store manager's name is John since this clearly isn't the first time I've had to deal with rude staff). Not only was she claiming to be the store manager, she also claimed that all service animals must be wearing a vest and placard to "prove they are service animals". After completing my checkout I approached her and attempted to correct her ignorance on ADA laws. She merely shrugged it off and said "that's our policy and if you don't comply you can't bring your dog in here". Not only is this ignorant and ill-informed, but she claimed it was on their sign out front as well. As you can see I have attached a picture of the sign out front and it does not say anything of the sort. Anyone that has a service animal knows this is not a requirement. This is merely some BS spewed by people ignorant of the law to try to discriminate against people with service animals. When I asked her to see the store manager, she claimed she was the manager (which is a blatant lie). She then pretended to call the real store manager down, as I waited nearly 15 minutes. I told her that I don't have time to wait around so that I can correct their employees on ADA law. I also went outside and took a picture of the sign she claimed had "required to wear a vest and placard" and came back in to show her that it does not say that anywhere on the sign. She literally just said "ok whatever" and gave me a thumbs up. This is so disrespectful and ILLEGAL! Please educate your employees on proper ADA laws instead of letting them use their opinions as law. This employee pretended to be the store manager to assert some type of authority and was completely disrespectful the entire time I tried to correct her ignorance. It is not my job to educate your employees on ADA law, if you are going to put some ignorant sign up at the front door, at least take the time to educated your employees on proper procedures for service animals.
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August 2023 by julie m.
Briahna and Seema in the bakery department went above and beyond for us by making a cowboy hat cupcake cake. This was her first time doing this and Briahna nailed it. It was so cute and everyone loved it. Good job ladies. We appreciate you and your artistic talent
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August 2023 by Jami M.
Best butcher guy - always very nice and helpful. Store is overall a good shopping experience as well.
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August 2023 by Britney M.
I came here yesterday to pickup things for a friends baby shower. I grabbed some fruit and waters. This Vons is pretty organized. It's easy to find things. We looked at the fruit trays and party trays. The watermelon didn't look fresh, so I didn't get any of that. I grabbed grapes, strawberries and blueberries. They were perfect for the baby shower. I also got a case of waters. Also important for the baby shower. It was super hot! Almost 100 degrees and the baby shower was outside in a barn. They have some good looking premade salads and the Oreo section got me excited!
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April 2023 by Matt J.
Cashiers are rude- especially the skinny lady who works in the mornings- I asked a question about cereal prices and as I was walking out after, she said " Jesus crist!" As if I was in her way- I thought the cashier was supposed to help with prices questions-- she should quit her job if she doesn't want to help people who are just buying food---" skinny older lady cashier in front- very rude" don't shop here - overpriced- rude!
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April 2023 by Luana S.
I don't know why my Apple pay never works, the problem is that now it's my friend's birthday, and these motherfuckers wouldn't let me pay with Apple pay, so I had to return the flowers, call my husband and ask him to pick the flowers for me , this is going to set me back 1 hour, not to mention the embarrassment in this shitty market, terrible service, I didn't have any physical card with me, I only use Apple pay and normally I have a card in my purse, but this time I didn't have the card, it's an unnecessary stress , the same card that I only touch the machine works, it's my Apple the same thing