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August 2023 by Scott Bertani
Brandon, Glen, and the folks over at Winston's are a simply a Class act !!! My wife and I have been going back to them for over 15 years now, and quite simply would NOT think of going anywhere else. The level of customer service that we experience with these guys is by far above and beyond anything else we have been able to find here in the Newport/Mesa area. We (I mean my wife LOL) can be a little finicky and demanding at times, however they've made it happen for us time after time I must say. I would, and I regularly do recommend these guys to everyone we know for fair deals and stellar customer service...
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August 2023 by Kimberly Christine Todd
This place is so legit. My husband and I bought my wedding rings here. Everyone here are so amazing and so good to their customers. I receive the same attention and service as I did on the day we bought our rings.Don’t be put off by the “hole in the wall” outer appearance….it is the same business as Winston’s Crown Jewelers located on PCH and Dover. ?We knew they worked with us to give us an incredible deal on our rings, but we had no idea it would appraise for over double the amount we paid!!Couldn’t be happier with the rings or customer service I always receive here.Update: Aug 2023Wanted to update my review with new pictures of my beautifully cleaned and freshly dipped rose gold ring set.I LOVE that my husband and I got my rings here. At a big box jewelry store, you'll get a mass produced average ring that thousands of other women have that's sold to you by a sales person who forgets your name the minute you leave the store.I've been coming here for a long time and I'm always treated with as much attention and service that I received on the day my husband and I made our purchase.Everyone here is great, but if you're lucky enough to come on a day when Brandon is working, you'll see why this store has so many incredible reviews. He is an incredible example of Winston's very personal and above and beyond service.
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March 2023 by Kimberly Christine M.
This place is so legit. My husband and I bought my wedding rings here. Everyone here are so amazing and so good to their customers. I receive the same attention and service as I did on the day we bought our rings. Don't be put off by the "hole in the wall" outer appearance....it is the same business as Winston's Crown Jewelers located on PCH and Dover. We knew they worked with us to give us an incredible deal on our rings, but we had no idea it would appraise for over double the amount we paid!!Couldn't be happier with the rings or customer service I always receive here.
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February 2023 by Judie M.
Beware shady deals. Worst purchase I've ever made in my lifetime. Tried to fix the problem but to no avail. If I could I'd stand in front of the store everyday warning people.
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November 2022 by Sally White
Oh my beautiful ring! They did a complete overhaul on my seven year old inexpensive ring. I’m so elated to wear such a stunning ring. Excellent quality work. Attention to detail and they are experts. Highly recommend.
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September 2022 by E J.
Glenn and brandon are the best guys ! Bought over 5 Rolex's here last 10 years the customer service is amazing and they truly treat customers like family ! Thank you guys for doing what you do -E
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July 2022 by Jeff K.
A++++++++ Best jeweler and watch distributor in Orange County hands down!!!!! Richard and staff have phenomenal customer service and by no means are pushy sales men. They sell phenomenal products at phenomenal prices and educate you about this rather expensive purchase so that you feel comfortable and reassured that your purchase was a great one!!!
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June 2022 by Diana Maria
Great service... I've had a few things repaired he did amazing work he went beyond my expectations.. customer service the best. People are very friendly and knowledgeable. And top of all that jewelry is top of the line super high quality diamonds.. they have some amazing pieces.. definitely a fan.
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May 2022 by Sharon Shulby
I was referred to Winston's Jewelers by my friend, Canie Brooks. Richard was the jeweler who assisted me.The store was well lit, extremely clean, well staffed and guarded. I had 2 pieces of jewelry that needed repair. Richard was kind, patient and knowledgeable regarding the history of both prices, as well as what would be needed for repair. He also found another place on the medallion that was broken. It only took a few days and they were competed. The price was, IMO, very inexpensive, considering the labor involved and that they were gold.I will be recommending Winston's Jewelers to all of my friends!
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April 2022 by C. W.
Brandon! What a great guy. Was looking for a Sub Mariner Rolex and he was able to show me 5 to choose from! Explained the differences between them perfectly. Tight bands, clean and ready to buy. I went with the one he recommended and was soooo happy. We have purchased different things here in the past and wouldn't go anywhere else.
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April 2022 by K Wise
WARNING !!! BUYER BEWARE!!!! DO NOT TRUST THESE PEOPLE....MY ROLEX YACHT MASTER WATCH WAS RUINED BY THEM. I HAVE TO SUE GLEN AND THE STORE. MY ROLEX BEZEL WAS GROUND DOWN And it fell apart.
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March 2022 by Indigo A.
Winston is our favorite jewelers by far. Not only do they have stunning one of a kind pieces, flawless quality and exquisitely design. Of the two locations Newport Blvd Costa Mesa and Winston's Crown Jewelry on PCH in Newport I prefer Costa Mesa. While it is understated (on the outside of the building that is) compared to the grand showroom on PCH the service greeting and charisma I get from Brandon Every time I go to Winston's on Newport Blvd in Costa Mesa is so genuine. Customers are treated not like family or close friends as they browse the wold class's selection of premium. Quality watches and Jewels. Brandon always goes above and beyond offering my fiancée and I to try on luxury celebrity class watches and jewelry. He is well educated on the selection and even tells us the back story on Heirloom jewelry and rare watches. He never pressures a sale, always offers more than fair pricing and works to get us the best price he can on our dream pieces. It's so rare to see young men with such humility and chivalry. It is heart warming, you can feel that he really cares about his clients, takes pride in making sure all the clients expecTations are exceeded. I look forward to making many more purchases from my favorite Gemologist and now good friend Brandon. If you are in the area and ever wanted to see jewelry of quality you would see in royalty or celebrities or watches at the rappers sing about I highly recommend Winston's jeweler they have amazing selection for every budget, million dollar diamond rings to, iced out Rolex watches, every Cartier you can think of, APs galore i'm even the occasional Patek Philippe.... I look forward to my next purchase. If you go in ask for Brandon he will take great care of you.
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December 2021 by Kristin B.
Glen was incredibly helpful with repairing a special and very delicate chain to me that had been broken. Efficient, customer-friendly, clearly experienced, been in business since 1969. Very fairly priced and skilled.
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August 2021 by Nika V.
BRANDON WAS AMAZING at informing and teaching me about Rolex and was able to get me THE BEST deal possible!!!!!!! I'm so happy I love this place only go here!!!!
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August 2021 by Scott B.
Bought a Rolex for my wife's birthday (I eschew jewelry but my wife can't have enough of it) and Brendon was accommodating, informative and just downright nice. Came back after giving it to her and he sized, cleaned and modified it to her tastes. Buying a Rolex is a big purchase and he made it easy for the non-jewelry type.
