AmeriGas Propane provides reliable and convenient propane services, primarily serving the Cotati and Santa Rosa areas. Customers appreciate the ease of automatic delivery and online bill payment, which make managing propane needs simple and worry-free. Many users express satisfaction with timely deliveries, especially during critical times like power outages when propane is essential for generators. The company demonstrates a commitment to customer satisfaction, with some customers noting that AmeriGas made efforts to ensure they felt valued, especially when transferring from other providers. However, there are some concerns regarding customer service, particularly with contact methods. One customer experienced difficulty reaching local support, as calls were directed to a distant representative who was unable to assist effectively, leading to frustration. Despite this, the company’s support hub and online contact forms are available for assistance. AmeriGas has shown dedication to maintaining fair pricing, and customers value the company's reliability and support. Overall, AmeriGas Propane is seen as a dependable provider that prioritizes customer needs, offering services that are easy to access and manage, with some room for improvement in customer communication.
Thanks Amerigas for promptly responding and providing expedited delivery just ahead of the Holidays !
March 2024
Got fill-up with our having to ask, and we were charged the correct amount.
May 2023
It's just so nice not to ever have to worry about the propane and whether we have enough. I love the automatic delivery and the ease in bill paying. Thank you! You are doing a great job!
