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August 2023 by Mary Bishop
I purchased two watch batteries which were installed on the spot. Quick and reasonable. BUT.....while I was there I took a gander about and their inventory is spectacular. Glorious estate pieces and many modern unusual pieces. I will be returning for Holiday & special gifts, and so should you. Thank you, Cotati Jewelers.
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May 2023 by Charlene D.
I have found Cotati jewelry to always be fair in their prices and quick with fixing pieces of broken jewelry. They charged less money to put a battery in my watch then our other jewelry store.
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February 2023 by Kevin C.
I highly recommend Cotati Jewelers. My gold necklace had a kink in the chain and I brought it in for repair. It was a fairly simple repair I expected to pay for but to my surprise I was not charged. That is what community support is all about IMO. I will be returning to Cotati Jewelers for all my future jewelry needs because I like the way they do business.
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January 2023 by Nina M.
I went in to get my ring cleaned, and the jeweler was able to check my prongs too! Very happy with the service and the staff was very kind. Thank you!
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December 2022 by Joann Rosemon
Awesome Family owned jewelry store. Treated like family when you receive customer service. If they don't have it. They will make it. I will continue to use thier services for all my jewelry needs. Great prices on case jewelry! You will be satisfied with the entire process.
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June 2022 by L A.
I like this place. They are friendly and I can go in for something simple like shortening a necklace chain and not be charged. Also, they provide appraisals for jewelry that you should schedule with your insurance company. Good family business in the shopping area of Oliver's Market and many other great businesses that we frequent often. I moved here in 2008 and this shop is still serving the community.
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May 2022 by Carol R.
Disappointed in the concern or care for a piece of jewlery I had repaired. The gentleman I spoke with and requested a repair for a necklace didn't seem interested in helping me. The price he gave me was very very expensive so I went elsewhere and my necklace was repaired for one quarter of his quoted price. Carol
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March 2022 by Ed G.
Both myself and my wife were customers of Cotati jewelers for many years. In January I took my watch to Cotati jewelers to get the battery replaced as I was going on a trip. The watch was running when I gave it to them. The owner came out with my watch and told me that it would not start after they replaced the battery and the watch movement would need to be replaced. The cost would be at least $200. When I told them that the watch was running when I gave it to them they just said that those things happen. I took the watch to another jeweler and I was told that the watch was damaged beyond repair when cotati jewelers tried to replace the battery. I was shown a small electric coil in the watch that was damaged during the attempted replacement process. Cotati jewelers bent a battery contact up to replace the battery instead of removing the contact. They were trying to cut corners and now I have to pay the price for their incompetence. I will never go there again.
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December 2021 by Joshua Chernin
They sized my watches on the spot and very cheap. My gf’s Tiffany bracelet broke and they fixed it to better than it’s original condition and again at a very reasonable price. Very polite. My go-to jewelry repair shop!
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November 2021 by Muriel L.
I love Cotati jewelers. I have used them for years, bought my wedding ring from them and have relied on Patty and Mike to repair some of my jewelry. I was always treated with respect and their sales and repairs always appreciated. They have been around for many, many years and there is a reason for that.
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October 2021 by Ellie G.
Go to Goldrush jewelers. I went to get a broken ring repaired. The guy upfront told me they'd do their best and took the ring. When I came to pick it up, there was the tiniest patching at the break and I could *very* easily fold the two pieces which immediately broke again. I did it right in front of him. I showed him the two pieces, exactly how the ring looked when I brought it in. He shrugged and said they didn't think it was really repairable.... The lady in back hollered the same from the back room. I basically said...why didn't you tell me this up front... and why are you still charging me? He said time & materials. So I paid & left. Goldrush did a stellar repair on the same ring. Still wearing it everyday and that was probably 2 years ago. Yeah...I never posted this review when I initially started writing it, I felt I was so frustrated I was just going to vent, but well, still think it's worth putting out there. Spend your money where people aren't selectively satisfied
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September 2021 by Allison Walters
I just had a very wonderful experience here. My ring needed cleaning and part of it had gotten bent and needed realignment. They did everything I needed quickly and free of charge! I will definitely be coming back here for future jewelry needs and everyone in the nearby area should as well. I'm so happy to see my ring sparkling in the sunlight again.
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September 2021 by Talya Hezi
Went to get ring re-sized. They made it too small. Did not stand by deadline, didnt call to let me know. Rude when asked about it.
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September 2021 by Chelsea D.
Buyer beware. Inspected my item infront of me and without a word turned her back to me to take my jewelry to the back Without asking me if she could take it out of eye range and when I asked where she was going with it got very upset and told me to go somewhere else. Bad business, rude as hell foiled her scam or what but she was not happy WOULD NOT DO BUSINESS THERE BE CAREFUL !
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August 2021 by Allison W.
First time coming here to get a ring cleaned and realigned. The service here was quick, friendly, and free of charge! I'm absolutely happy with the results and I will be coming here again for future jewelry needs. I encourage anyone nearby that needs jewelry work done to come here first. Thank you so much! I'm so happy seeing my ring sparkling in the sunlight.