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January 2024 by Karalina H.
Wonderful customer service. During our last visit to the Exchange Bank, we were assisted by Kianna Hall, and she was awesome! When I walked into the bank, I was very upset, frustrated, and ready to argue. Kianna was able to answer all of my questions and resolve the issue I had. She was very polite and professional. I'm so happy I got to work with her that day. Thank you, Kianna, for your hard work! From now on, you will be my person to call if I have any further issues with my card.
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May 2022 by Mike J.
Over the years, I've met their front desk clerks, personal bankers, and a branch manager. All have been very personable. Thank you.
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September 2018 by Charlene L.
I have been doing business banking with exchange for over 3 years! I own a small business and I must say that around every corner and challenge we have endured, the people here in the Cotati branch have been unbelievable support. From the tellers to the loan officer, they have been nothing but great for myself and my business. Finding me lower interest rates and helping me achieve a line a credit when I was stressing about payroll and cash flow! Friendly smiles and knowing someone's first name goes a long way when day to day business is very stressful. It's a pleasure banking with you all. Thank you very much.
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July 2018 by Linda Lenart
Small quick in and out. Friendly folks. Next to Olivers market..perfect
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June 2018 by Billy G.
I love this bank. They are about the people. The location is convenient and they are actually fun to just go in and talk to! Very "un-banky", which I personally love. I hate when banks are stuffy and so formal.... this is a bank that is keeping up with the times. I closed all my accounts at my other "bigger" bank to come here, have a couple business accounts and a couple of personal here. So glad I finally transitioned everything over.
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September 2017 by Kellie Michelle
Awesome local bank
