Lowe's ProServices is known for its exceptional customer service and helpful staff. Many customers appreciate the friendly and attentive employees, with one standout employee going above and beyond to assist a customer in finding a product. While some experiences in the Appliances department have been mixed, the overall response to online orders and installation services has been positive, with timely communication and efficient installation. The garden department is particularly noted for its outstanding service, including assistance with loading products. Customers value the wide selection and quality of items available at Lowe's, often preferring it over other big box stores, even if it requires a longer drive. Many also appreciate that Lowe's hires veterans, adding to its community-oriented reputation. Overall, customers leave feeling satisfied with their shopping experiences at Lowe's ProServices.
Excellent service. It's much better than the Rohnert Park Ca Home Depot. 👍
August 2023
Great service. I drive 25 miles from San Rafael to get great service and avoid nonexistent service at San Rafael Home Depot.
April 2023
The customer service there is outstanding. The garden department is unparalleled. They take you products and load it for you. Great job!! This business hires veterans too.
