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August 2023 by Lucas Adams
I called in to publish a fictitious business name and the lady who answered was courteous and efficient. In no time whatsoever I was done and Mission Viejo News Group took care of everything for me. It couldn't have been easier AND they were the cheapest I found. I highly recommend this outfit.
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August 2023 by Luke A.
I called in to publish a fictitious business name and the gal who answered the phone was courteous and efficient. It took no time at all and and Mission Viejo News Group took care of everything for me for a really great price. I'd highly recommend them.
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March 2022 by Coto W.
Oh I had to publish some legal notices and I was shopping around for the best price.I called the Mission Viejo news they were really affordable and walked me through everything start to finish super easy to deal with great customer service I would definitely recommend.A couple of the other companies were trying to charge three times what these guys charge and were rude when they did it LLL
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August 2017 by SkyLarkCrow
I called to publish a listing, Jerry took my info and said I'll get a notice when it's published. I asked if I could get a confirmation number or email or anything to reference the call and he said no.I went ahead anyhow then thought about it and back 10 mins later saying I wanted to cancel the order to publish. Jerry picked up again, he said fine it's cancelled. I asked if I could have a reference he laughed and said no, but don't worry I won't be charged, I can call back and ask Kim to confirm in the morning.That was Monday.Today, I get charged!! There's no email or any notice from the news group about processing my publication JUST A CHARGE ON MY CREDIT CARD!I call and ask for Kim, but Jerry answers and says Kim is not there. I ask to speak to a manager and he laughed saying "That would be me coz no one else is here." I asked why he charged me after laughing at me when I requested a confirmation for the cancellation. I get charged but no email about the publication either!!He says call back Monday. Apparently "by law" they cannot give a confirmation or reference number before publishing.WHY DID I GET A CONFIRMATION FROM ORANGE COUNTRY REPORTER right away then??!! Apparently the Orange County Reporter is ruled by a law that makes the CUSTOMER feel more secure!! I didn't say that to him coz there's no use dealing with outright liars.I told him "This is why I HATE dealing with people who don't provide any kind of reference on a transaction!"I'll call Monday but are they going to compensate me for all the time on the phone with them then and the ill treatment??!!
