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September 2023 by Arlene Demano (Mary)
Bad customer service fromJourney!!!!!!!This Avis location is taking advantage of customers. Charging fees for extending rental. Charging extension fees and late fees when I am extending rentalbasically giving them more business for extending my rental. Do not use this location to avoid stress!!!!
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August 2023 by Aracely Padilla
Horrible !!! I booked a van with time I get to the place and they don’t have it nor don’t they offer a similar car ! Why do you allow people to reserve something you don’t have ! People count on the reservations!!!
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July 2023 by Josiah Cheng
Beware! We rented a car a month in advance. On our way to pick up, we received a call that they did not have our car or any comparable model. They claimed they called other nearby locations for the same type of car and were unable to find any. The recommendation was to call customer service to find a car. We called customer service and found the same exact car at the citrus location. This experience makes me distrust this location, unable to believe they actually called other locations, and very unhappy with the reliability of Avis.
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June 2023 by Karen Moullet-Flores
It doubles as budget truck rentals, that what i did was rent a cargo van....sooooo much better than uhaul in so many ways, nicer staff, less cost, less picky about gas, mileage, etc, better vans and trucks, no extra charges, what you see is what you get...ill never go back to uhaul