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January 2024 by Devine Hair
Be cautious of two young ladys with UK accents at Burlington. Today, while browsing, a young lady with a UK accent engaged me in conversation about pants, the other lady took my wallet from my purse.As soon as I discovered my wallet missing, suspecting of The young lady with the UK accent. Security and the manager promptly assisted, leading to the recovery of my wallet by a diligent male employee. Grateful for the efficient response and excellent service from the staff at Burlington. Thank you!
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January 2024 by Sonia B.
Fitting room was closed at 7:00pm! Approached an employee literally standing there doing nothing. When we asked her why it was closed she replied , "because we don't have enough workers " The manager was called to confirm by the name of Carlos and he also said it was closed with no explanation. Bad customer service !
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January 2024 by Patricia Al
I like very clean place, good service
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December 2023 by Teri S.
So it's a new store, and I went after Xmas and yes it a mess but to be expected. No hello when I entered the store, kinda hard to find anything. I did fins a pair of halloween socks and they were not discounted even though it's now January. I was willing to pay full price but as I was in line I noticed a huge dirt stain on them where a cart went over them and it wouldn't brush off. I went to the guy up front by the door , "the greeter" and asked, hey these have a mark on them, would they discount them? Now keep in mind, after Halloween, dirty and was looking for 10 percent off, which would be .29 cents!. The guy said in a very rude manner, nope..just go home and wash them. Um what? Excuse me? I said the stain might not come out, he said, I dont care, not my problem. I have never been treated that way before. I wasn't asking for half off! Another employee was there and witness this interaction and she couldn't believe what he was saying. I said ok. I'm not going to purchase them then, and tried to hand the socks back to him, and he refused to take them from me. What kind of service is this? He needs to working in the back room not around customers. As you can guess, Im not ever be going back to that store. It's a brand new store, it's a shame it already has a reputation of bad customer service.
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December 2023 by Dene Sena
I bought this perfume for $24.99 it smells so good ?In other stores it’s $65 to $45 dollars same size and all .
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December 2023 by Lori Feltis
Clean and professional. Staff is helpful and feel safe shopping inside.
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December 2023 by M S
The store was messy and disorganized, especially the check out line area where they put all the impulse-buy items and the candy.Unfortunately for me, the earbuds I wanted were in that area. The headphones area was dirty and all messed up. You can tell nobody takes care of that area... and they just opened the store!.... smhCan't see them staying open for long, maybe a couple of months after the holidays, who knows
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November 2023 by cristoreysinaloa
Good store I went today, is very big, but there was a employee, that was mad putting things away , and saying this doesn’t belong here, why they don’t put on th right place. And I walk away that’s rude.
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November 2023 by Fedrick Parkinsonson
Good store.
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October 2023 by Janet M.
Store is clean and organized, grand opening was 4 days ago. Staff is very friendly and helpful, they had 5 registers open which is great cause there was a long line. Found a lot of great deals on Xmas decor. Definitely needed a local Burlington it was under construction for a while, but happy it's finally open! Will be coming back soon since I didn't get to browse the whole store it's pretty big and didn't have much time.
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October 2023 by Marshay D.
I love Burlington's so I was happy that this location finally opened. Thanks to my Yelp friend Rose :) who gave that tip. Anyways, I ended up very satisfied with the selection here. It was fully stocked and they had so many nice name brand items for great prices. I spent almost $300 for some very nice jackets, shirts, and a few Beauty products. The value at Burlington's is outrageous I can't believe it at times! However, the customer service here was very good, the lines were long but it went by so fast. I recommend you come to get some cute clothes and home decor for good prices. It's very tight inside and not that spacious, but they do have some good gear. Also, to management the restroom was very dirty and did not have soap. Hopefully that changes though. -Marshay D.
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October 2023 by Kisha L.
The service was good. Great selection of men's and women's clothing, house goods, and kids' clothes. Outstanding prices. Very affordable. Smaller than most Burlington's and the aisle are too close together making everything look tight. Very clean and fully stocked.
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October 2023 by Rose F.
Attended the Grand Opening of the Covina location. It was buzzing with customers, and the employees were welcoming and helpful. The store is at the former Toys R Us warehouse. This company has changed from Burlington Coat Factory to, simply, Burlington Store. They have a large inventory of clothing and shoes for all ages. The shelves were fully stocked and already decorated for Christmas. I naturally gravitated to the cosmetic section and found good deals. It was easy to find brand-name products, I made my selection and purchase. I will be returning when I have more time to browse.