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October 2023 by Pamela P
Been doing business here for 20 years and always have the best service. They go over and above.
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April 2023 by Salvador O.
Came in to cash a small check for a small job I did for my business . Everyone in this branch are simply amazing and nice. The moment I walked in I felt a positive vibe, everyone smiles at you when you come in and when you leave. I just might come back and open an account at this branch.
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August 2021 by Kyri Diaz
I came in here with two payroll checks that are with their bank from a previous employer and they will only let me cash one per day. Not satisfied at all.
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June 2020 by William Venoik
I've been banking at the Citizens Business Bank located on Badillo for 37 years and have been very happy with their service, however when I really needed them they couldn't bother helping me out.. As a business owner during the Covid 19 virus pandemic I was eligible for the Payroll Protection Plan from the federal government to pay for my employees’ salaries while we were closed down. I submitted an application for the loan to Vice-President Tom Morcos at the Badillo Branch and after confirming that I was a customer of Citizens Bank Mr Morcos said he would submit the application for the loan. I explained that I was concerned because the government money was running out and when it's gone there will be no more funds made available. After several days and I didn't hear back from Mr. Morcos, I called him to see if the loan has been approved and e-mailed him also and was IGNORED by Mr. Morcos. He couldn't be bother to respond to a loyal 37 year customer in their dire time of need. The rally cry during the Covid 19 virus is "We're in this together", but I think Citizens Banks motto is "Go away, don't bother us.The good news is that I was able to get a P.P.P. loan through Banner Bank in Glendora who had the loan approved in hours even though I had no previous business relationship with their bank.. .
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June 2020 by Paul O.
I've been banking at the Citizens Business Bank located on Badillo for 37 years and have been very happy with their service, however when I really needed them they couldn't bother helping me out. . As a business owner during the Covid 19 virus pandemic I was eligible for the Payroll Protection Plan from the federal government to pay for my employees' salaries while we were closed down. I submitted an application for the loan to Vice-President Tom Morcos at the Badillo Branch and after confirming that I was a customer of Citizens Bank Mr Morcos said he would submit the application for the loan. I explained that I was concerned because the government money was running out and when it's gone there will be no more funds made available. After several days and I didn't hear back from Mr. Morcos, I called him to see if the loan has been approved and e-mailed him also and was IGNORED by Mr. Morcos. He couldn't be bother to respond to a loyal 37 year customer in their dire time of need. The rally cry during the Covid 19 virus is "We're all in this together", but I think Citizens Banks motto is "Go away, don't bother us". The good news is that I was able to get a P.P.P. loan through Banner Bank in Glendora who had the loan approved in hours even though I had no previous business relationship with their bank.. .
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April 2020 by Kevin Harmon, D
corrupt
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December 2019 by Donna Ostrander
I've been doing business with Citizens Business Bank since 1988 and I love this bank. It is an oasis of caring professionals in a desert of big, impersonal chain-banks. Small-town feel. They know me by name--even when I pull up to the drive-through! Having been with them through so many years, I've witnessed the consistency of good service. There is never a long line. And I feel safe in there, too. They have a double-security door which keeps out ne'er-do-wells. Their competent staff has helped me so much with my small business over the years. They are part of the support system I rely on. It's amazing a small town, honest bank could survive in this day and age. But their good business practices have supported not only their survival but growth. I recommend this bank to anyone who is in business.
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November 2019 by Jose Fuentes
Es la tercera ves que voy a depositar y me dan mal servicio. la cajera agarra mi cheke y cuando le pido mi recibo no me lo quiere dar. Siempre boy a ese lugar y ya son tres veses que me asen lo mismo.
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December 2017 by Moonique O.
Misleading business hours. Don't show up at 8:30 in the morning thinking that you can cash your check, they don't open till 10 AM.
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August 2015 by Albert Rodriguez
Very polite and professional staff and most importantly customer friendly!
