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August 2023 by Alejandro B.
The store layout is horrible the product placement is horrible and the products they push are so of the worst to consume will not be returning to this location the same company has a better location on arrow and valley center.
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July 2023 by Mitzy T.
This review is based solely on the rude cashier, Dezereen that I had to deal with. The entire time she was checking out the person in front of me and myself she complained that she needed a break. She wanted me to move to another register. I refused since I had already put my groceries on the belt. She had nothing but attitude and bitches about her break and manager. Your cashiers need to be more professional. This was pathetic.
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July 2023 by Alex C.
"I always enjoy visiting Stater Bros. for my beer runs. The store is consistently clean and well-organized, making it easy to find what I need. The staff members are always helpful and friendly, ensuring a positive shopping experience. It's refreshing to see their commitment to maintaining a clean and organized environment. I appreciate their assistance whenever I have questions or need recommendations. Stater Bros. has become my go-to place for beer and groceries, thanks to their excellent service and cleanliness."
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June 2023 by Lisa M.
Did some early grocery shopping today . There was a line forming when Michael M said he could help me on register 1. Great attitude and service . I'm not sure how long he has been at this location but he is a great asset to the company .
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May 2023 by Linda M.
With all the choices we have, you'd think the staff here would be on the alert for great customer service. Today i was at the deli, the man before me had ordered a medium container of mac n cheese, the deli guy put Macaroni in a container, when he handed it to the man, the customer says..i ordered macncheese, the deli guy says, no you didn't, i heard you say macaroni, the customer disagrees and says i wanted macncheese, the deli guy says , next time you need to be cheese. Who says this to a customer. The cashier in line 1 never said a word to me. Just a bad customer service all together.
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May 2023 by Patty V.
This is my shopping favorite store, Stater Brothers but it's been few times that I want to order a sandwich and they don't have what they advertise they either want to sell what they have handy or they don't know what they're doing. When I ask them what about what you have on the board? Their answer is This is all we have what you see my thinking is why you even have a board with options when you don't have what you advertise that don't make sense. The ladies in the sandwich department either their new on the job or they don't care. Please manger if you read this I hope you do something about this.
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March 2023 by april m.
Stephanie does an exceptional job at displaying the product I was impressed Stater Bros is lucky to have such a hard worker
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February 2023 by anna c.
I've ordered my cakes here many times and it's pretty good for kids birthdays etc. they only need a day before for pre ordering a cake so it fresh. The girls there are super nice and awesome they don't get enough credit. I told them what I want and they where able to do it. I added the bees and cupcake holders on them. I'll be back for more.
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July 2022 by Danitza H.
Really disappointed with the service provided by a supposed store manager Aaron. I will not be returning to this Stater Bros. because of my experience today.
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July 2022 by Tom C.
I went in today to get a cake. There was 4kids working behind the counter 1 was helping a customer the other 3 was just talking and they never asked if I needed help. The one person that was being help left and I said can I get some help they all walked away and someone walks up and they helped him right away. Then I said really I've been standing here and the guy behind the counter said someone will help you soon. Are they being selective as who they want to help base on what I don't know? So someone finally came and I told her a cheese cake and she grabs something els and I said again cheese cake and she said yea again. And I said again cheese cake then she was like, oh. Idk if she was on something. horrible service and experience and this is not the first time with these kids .
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July 2022 by JORGE R.
Good value general market. Helpful friendly staff. Great meat selection and the butchers are always looking to help.
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June 2022 by Jeremy J.
Stater bros in Covina is so terrible some of the employees have bad attitudes for no reason every time I shop to buy groceries & the service is so weak even Vons got better respect for there customers.
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May 2022 by Nes A.
They have the absolute worst deli service! Shame because they're one of the few Stater's with an actual deli counter and bakery.. shame shame shame..
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May 2022 by Danielle O.
I would just like to say thank you to Alexis who was working in the bakery department and she helped me out with a cake for my sponsor who took 17 years of sobriety and she was the sweetest thing ever she asked how her day was she was very polite anything she could do for us to make us comfortable to make the box more presentable if a manager is raising reading this please know that you have a valuable asset to your team and I look forward to visiting when she is on shift God bless and have a good day
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February 2022 by Sharron G.
Nathaniel did a awesome delivery! On the stater bros site. I only could hit the one star before it moved on to something else. Not sure what store he worked at...
