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September 2023 by Cathy S.
I was very impressed with the professionalism and kindness of Tracy and Jeanette. They made me feel welcomed and they were thorough at looking at an old coin collection that I had. Ultimately, they gave me a fair offer. Thank you again for great customer service. Grammy
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December 2022 by Beatriz S.
Several years have gone by...Once again, I gave this shop another chance. Buzzed in, nobody asked if I needed help. Perhaps I didn't fit the mold? They had very little banknotes in stock.. When I asked about national banknotes I got the response " to show you those, I would have to go through all of them and price them" wow, Tracey, you'd actually have to do YOUR job? Your staff does NOT know how much or little someone has in their purse to spend. Treat all ethnic groups the same.
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October 2022 by Kristin Aleman
I have 2 very nice rings I bought there.
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September 2022 by Got Freight
About 2 years ago I bought over $2000 in eagles, rounds and bars from this shop. I subsequently brought two other friends who bought a substantial amount also. It had been some time since I had been here, so I came back the second time, I stepped in and re‐acquainted myself with the staff but I think they forgot, I had purchased from them. This time around I was browsing and I only had a few hundred to spend. So the level of interest and service just wasn't there. The third time I came they didn't even bother to get up and help me. I think they felt I was a low budget customer so maybe I wasn't so important. Long story short I won't be shopping here anymore. Little did they know I was interested in buying a over 10k in silver which I bought somewhere else. Thanks but no thanks.
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May 2022 by ElRenegadoWranglerX
The beast place to get real good deals on gold and the best of it is that their customer service is really good . . . Really recommend this place
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February 2022 by Matt R.
I can always count on Covina Coin & Jewelry for giving me honest and accurate info on the products I bring to them. Whether it's purchasing a rare coin or getting knowledge on a vintage deck of baseball cards. Covina Coin & Jewelry is the place to go!
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February 2022 by Danny Medina
Wonderful customer service. She was really nice and had a very nice merchandise. They were very helpful and willing to answer any questions.
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October 2021 by Jerry W.
Don't waste your time or gas driving to this place. Went by today after 11:00, during their posted business hours, and rang the door bell. I was buzzed inside, where there is a security cage. A woman inside asked, " Can I help you?" I replied that I was there to buy commemorative coins and medals and showed her a reference book that I had brought. She told me," The store is not open today, as an employee was on vacation and she was working on her taxes". I asked when would the store be open? She said, "Not for the foreseeable future, but I could try to call the store, leave a message and someone would call back to make an appointment". Good luck lady.
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September 2021 by Black sheep squad
About 2 years ago I bought over $2000 in eagles, rounds and bars from this shop. I subsequently brought two other friends who bought a substantial amount also. It had been some time since I had been here, so I came back the second time, I stepped in and re‐acquainted myself with the staff but I think they forgot, I had purchased from them. This time around I was browsing and I only had a few hundred to spend. So the level of interest and service just wasn't there. The third time I came they didn't even bother to get up and help me. I think they felt I was a low budget customer so maybe I wasn't so important. Long story short I won't be shopping here anymore. Little did they know I was interested in buying a over 10k in silver which I bought somewhere else. Thanks but no thanks.
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September 2021 by crome dome
Open big section I found a covid hoard
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September 2021 by Jason
Reasonable prices-Spot and decent premium for 5oz silver bar, customer service was so so, didn’t seem like the young man cared to do more business on other pieces of precious metals, overall transaction was good.
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August 2021 by John Runion
Approximately 4 or 5 weeks ago I walked into Covina Coin and Jewelry.I was looking for specific peices, and Tracy helped me with a verry nice Graded Gold peice.I explained to her that all coins I'm collecting is my daughters future inheritance. Tracy said in that case I'm more then happy to help you.We came to a verry fair price, along with a few items Inhad for trade a lil calculation and Tracy was able to give me my asking price on the items. I was verry happy with my peice I picked out and my whole transaction.Tacy was able to make some money it worked out good for the both of us.Tracy is verry friendly and helpful. I'm verry happy to have found her shop.
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August 2021 by Kit Y.
The guy was extremely rude and he gave me my gold coin in a totally different box. It would have been worth more if it had been in its own box but for some mysterious reason they gave me a box for another coin. If I had known better I wouldn't have accepted it but at that time I didn't know any better so I took it.
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July 2021 by Daniel
This place is no good. The lady, looked at my silver instead of properly weighing it and said $10, I brought in some old jewelry. Customer service was not an option, the lady who works here, didn't even bother to get up or greet me as a Customer. I am a Navy Veteran and I would suggest any Veteran or anyone else looking to sell gold/silver to go someone else.They ask for over 5% spot price, 5% is ok, however if you are paying over this your actually taking a hit. They want about 10% over spot, which is ridiculous.Coin and Silver exchange in upland is a great place to do business, not here.
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May 2021 by Sam L.
This guy is terrible. Rude and condescending. He is also not honest. He took our large amount of money to buy gold and took 2 years to deliver the promised gold.