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November 2023 by Hannah Valenzuela
Ray gave us an amazing experience at Kia. He was very patient and answered all questions. Great conversations and energy. Working with Ray was a comfortable experience. Coming to dealerships can be a stressor but I think Ray does an amazing job at making the time at the dealership worth while. We came in looking for the best deal and we got that with Ray when purchasing our new Kia Forte GT Line. THANK YOU RAY !!!
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November 2023 by Denise Roblez
I bought my 2024 Kia Seltos from Ray!! He was awesome and gave me a great deal. He went over all the numbers and features the best ever. Sarah in finance was great as well!! Go see Ray for your next purchase!! Thank you Ray!!
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November 2023 by Imelda Rodriguez
I bought my Kia Forte GT Line with Ray and he was so amazing. He spent quality time with us and answered all our questions! He’s a genuinely nice person! We highly recommend you shop with Ray! Shop with Ray! Shop with Ray!!
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November 2023 by Paul MacLeith
Bought my 2024 Telluride from Ray and He went above and beyond to make my deal! Sarah in finance was great! Thank you Ray for the wonderful experience!! Please come see Ray for you next Kia!!
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October 2023 by Melinda Carlton
Ray was AMAZING and did all that he could to get me into a brand new vehicle!! I desperately needed an electric vehicle due to the rising prices in gas and he made it happen!! Words cannot express how grateful I am that Ray went over AND BEYOND to get me into a new car! Come to Covina Kia and see Ray!
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October 2023 by David Rodriguez
We had an amazing car purchasing experience with Martin. He listened to what we were looking for and when he started showing potential options to us, he didn't make us feel pressured. He was very knowledgeable about all the cars and made it very simple to understand when he went over the features of the car. Once we decide that we were going to move forward with the car purchase he made himself available with any questions or concerns. Since the car we wanted was not at the lot, he kept us informed with the arrival date. Once the car arrived, he made sure the car was ready for us in a timely manner. Overall, Martin and his team made the entire purchasing process very simple and quick.
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October 2023 by Ken Nguyen
Go to Ray!!! A great salesman with passion exudes enthusiasm and genuine excitement for Kia cars and services they are selling. He has an in-depth understanding of their offerings and was clear on the benefits and features. Ray is also resilient at his job. Overall a great person to sit down with! THANKS AGAIN RAY.
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October 2023 by Kathryn Richards
Kevin is the absolute BEST! I came in to get my car serviced and my lease was ending shortly so the associate assigned to my service referred me to Kevin. He came in on his day off and immediately came over to assist me. From the moment he introduced himself he made me feel taken care of and understood. I never felt pressured to make a decision and he made sure I had all of the information I needed to make the best decision for me. I left with a brand new Seltos in a beautiful blue color and could not be happier with my experience!!! Thank you Kevin!
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October 2023 by Zoë Korpi
This location is incredible. Everyone is so friendly. My sales rep was Kevin and he was outstanding. It felt as if I was talking to a long time friend. He respected my opinions and did not feel pushy or as if he ‘needed to make a sale’. He took the intimidation out of purchasing a car. This is a place I would go back to over and over.
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September 2023 by Wendy Marrufo
My sales guy was very knowledgeable about the car I was buying and went through every detail, which was very helpful when I finally did take my car home. Unfortunately, as many salespeople do, he promised me something extra and didn't deliver. In fact, he was dismissive about it when I brought it to his attention later. That's why I'm giving 4 stars instead of 5.
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September 2023 by Ashley Magtira
Guillermo was a great salesman! very helpful in my first time purchasing a car and was able to answer all my questions. there was also never a dull conversation with him!
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September 2023 by robert clark
Wanted to buy a new Kia Soul and after searching internet found this location had exactly the vehicle i wanted in the color my g/daughter required.Was assisted throughout the price/trade negotiations by Victoria ( I believe she is the GM ) and she offered exceptional service. The process was efficient, fair, enjoyable and professional ( a very rare combination)Took delivery today, and because Victoria was at an event, she arranged for us to be met by Mason ( internet sales) who guided us through the initial paperwork and then spent considerable time explaining the features of the vehicle to my g/daughter......at no time were we rushed or pressured . Financial aspects were covered by Carlos and he was also very helpful and answered all my questionsThis was my best car buying experience in the USA(8 previous cars bought )Nothing was ever rushed, no-one tried to pressure us or add extra's we didn't want or need. At all times we were treated with respect and it was a thoroughly enjoyable transaction ( never said that before)In the future i will always give this dealership the first opportunity to meet my vehicle needs and if you are considering a purchase i strongly recommend you visit their location......you will not be disappointed
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August 2023 by Salman Chaudhry
Simply awesome. This was my second car in the space of 5 weeks. First was for my daughter and the second for myself. Dealt with Victoria the GM who then passed me on to Kevin. Both were superb. No hard sell, no confusing tactics and pricing which is the biggest issue when buying a car these days. Carlos in charge of finance made the financing smooth as well. If you want to buy a KIA and have a fair and enjoyable experience there is simply no other dealer you should go to! This is based on my experience with 5 other dealers when we were buying my daughters K5. Highly recommend!
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August 2023 by Ana Moreno
Smooth process. Michael was great to work with. He has awesome customer service skills. We appreciated him making us feel so comfortable there especially with 3 kids in tow. Beyond happy with the experience. Would definitely do business here again.
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August 2023 by Alicia Cortez
Being first time car buyer can be an intimidating experience. I had been shopping around for a couple of weeks, every visit Tia lot left me extremely frustrated and I often left a dealership feeling defeated. Everyone at the Covina Valley location was very friendly and welcoming. They never made me fell as though I was wasting their time. My salesman Anthony literally helped me find the right car, and at the right price. He never made me feel pressured to buy or that I was just wasting his time like the other dealerships I have visited. I’m in love with my Forte!! I would highly recommend this location over and over again.