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July 2024 by Elsie Bojorquez
Great customer service!!! Laura was very helpful, knowledgeable and patient with me. Thank you ?
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July 2024 by Matthews FamilyReunion
Superb customer service and the lady who serviced me was exceptional. Product exactly as ordered. Thanks
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June 2024 by Eloise Chavez
Well stocked, organized & clean store. Helpful friendly staff. Great customer service.
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May 2024 by Marianne Andary
CVS is always most helpful and courteous. And we like using our 30 or 40% coupon!
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May 2024 by Regal Senior
CVS on Citrus in West Covina CA is well stocked with quality merchandise and provides excellent customer service.
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February 2024 by Debby L.
I had a very pleasant experience here with the pharmacist Linda C. Not only is she efficient, but she's really kind too. I could tell because she treated the patient immediately before me with the same professionalism and kindness. She's good at what she does. I can't emphasize it enough, her kindness and friendliness really shine through.
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February 2024 by Efrain Cruz
CVS from CovinaAngela was súper profesional I really support a salary raise
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February 2024 by Alexis Flores
I had placed an order yesterday for 6 pictures when I went in to pick them up they still hadn’t been cut.I asked the girl working if she can please cut them for me she said she wouldn’t because she doesn’t trust herself doing it because the last time she did it she messed up a ladies picture. I asked if she can have someone else do it instead and she said no because she was the only one working the photo department.I paid $90 for their services and they couldn’t cut the pictures for me. Won’t be going back
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January 2024 by Cool C.
Went here for my wife's medicine and the customer service was excellent. Happy people work here. It makes a big difference.
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January 2024 by Nancy
CVS usually has a good selection of quality Hallmark cards, so occasionally I'll go there for cards. The section for the kind of cards I wanted was low, but found one (only one left, though).However, my experience with the service was ZERO STARS.The two self-service registers were being used, so I stood in the full service line, clearly marked with a sign. There were no other customers being helped at the registers or waiting in that line.I was the only one.There were 3 employees in the register area (behind the plexiglass) and one employee on the customer side. Some of them were cashiers, perhaps one was a manager or in some other position. NO ONE SAID A WORD TO ME AS IF I WAS INVISIBLE! They were talking to each other, lost in their own little world. I thought of saying something to them, but a self-service register opened up and so I used that.This obviously wasn't right and a manager should speak to those employees. In order to do this, you need to know that this occurred on January 20, 2024 around 2:30 p.m. at the CVS at 575 S. Citrus Ave. in Covina, Ca. You can check the records to see who was working then.
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January 2024 by J R.
Don't buy gift cards here! I bought a couple over the holiday and come to find out they all had a zero balance. When I notifed the manager and the cvs cooperate offices they said, "All yeah it happens All the time. There's nothing we can do." Seriously? If it happens all the time, then make the necessary changes to protect your customers. Will not be shopping here again.
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September 2023 by J M
Please continue doing what you are doing. Maura from CVS in Covina,Ca. took the time to explain to me the importance of using my CarePass account. Very well explained.
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September 2023 by Jonathan Mateo
Please continue doing what you are doing. Maura from CVS in Covina,Ca. took the time to explain to me the importance of using my CarePass account. Very well explained.
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September 2023 by Lakat “Katlance” A
Came to pick up a prescription here at Cvs and Dave at the pharmacist threaten to call the police on me for not moving my car while I was waiting
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September 2023 by Katrina Aguilar
David the pharmacist threatened to call the police when I was just waiting in line for my prescription
