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February 2024 by Jay C.
I've had both good and bad experiences here. Today wasn't the best experience, but I would like to say thank you to Adrian for being so kind today, I needed that. Thank you for helping me out.
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December 2023 by Gloria Treadway
Other around, clean well lit,no long wait.going for years.
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December 2023 by Kimberly H
Been going to this location for years, even got my family going here now as well. Absolutely love this bank. Always friendly and helpful. Always parking available, even when they’re busy I don’t wait long. ATM outside, very clean inside, love the coinstar machine they have inside. Highly recommend and will definitely return. Wish they had more locations further east.
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August 2023 by Donald M.
I was on a waitlist for a new Toyota at Longo Toyota recently. I was called on Thursday night and told that my vehicle came in and was ready for delivery on Friday. I Still had not secured my financing yet so I contacted Foothill FCU and spoke with Gabriella on Friday Morning. She was able to get me approved for the auto loan within minutes and my auto draft check was ready to be picked up within an hour or so. Great service from Gabriella in the loan department and the folks at the Covina branch who were ready with the draft.
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August 2023 by John S.
The whole team is there to help! We make manual deposits quite often and they're friendly, competent, and given the ability to help. Manny Flores has gone above and beyond to make sure banking with Foothill Credit Union is easy and hassle-free and this is consistent with how we've always been treated by everyone at this branch. However, trying to reach them by the phone is terrible. You can never reach the department you're trying to get to. Expect the worse when borrowing loans, credit cards and others.
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October 2022 by L D
I Love FCU!I hate that the covina branch doesn't open on Saturdays!!(very disappointed) with gas prices so high again and having to travel so much further to Arcadia or San dimas to handle business is quite an inconvenience, please open Saturdays! please!! please!! please!!TYIA!
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September 2022 by Sheryl C.
Thank you Adrian for being so accomodating, there was no pressure and you answered all my questions. All transactions ran smoothly. Thanks for your help, I really appreciate it.
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July 2022 by Ian Valdez Beltran
This branch and bank is fast with service and extremely knowledgeable and forthright with information. Thanks!
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November 2021 by Scott E.
I am really impressed by the service in this branch. My experience so far have been excellent. Everyone that has helped me has been so courteous. My wife and I were last helped by Adrian and we were really impressed by his personable service. We really felt like he was happy to help us, and he made suggestions to help us set up our accounts. I feel like this particular location stands out from the others. Overall I totally recommend this place.
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September 2021 by Samantha Montag
I've been with foothill Federal since I turned 18.... over 16 years. I've always felt cared for and treated like a top client. With times being tough financially right now, they've worked with me. As I make my move to Texas, I will still be using them for my checking. Thank you Foothill team for always taking care of me!
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August 2021 by Bill H.
I miss my friends at Foothill Credit Union! My experience over the years with the leaders and staff of my local Covina branch has been awesome. I never had a negative interaction with anyone at this branch and want them to know how much I appreciate them. Over the years many people moved on and new ones took their place but nothing changed, which is a testament to good leadership. I moved out of the state but still maintain an account at Foothill, I guess I just don't want to let go!? Hey guys;-)
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March 2021 by Patrick M.
This bank is awesom they do a great job. Customer service is excellent. Its awesom bank. They always give great service
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January 2021 by Berlinda Bahnam
I have been a member since 2007. Could not be happier with the in Branch services, telephone support and phone app.
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November 2020 by Deborah Herrera
Foothill staff is very helpful with all my need andQuestions. Iwas easily able to appt for loans and application was quickly process over the phone They managed to get mod of my information due to the fact they hate most of my information because we have accounts with Foothill. I have recommended Foothill to three family members and they are happy too.Love this credit union.
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September 2020 by Jim F.
I've been a member over 25 years and frequent the Covina office. All employees are competent and friendly. I give 4 stars instead of 5 for 1 reason: closed Saturday. We need to get open again on Saturday. We have had Covid for 6 months and have learnt deal with it. It is a real hardship for we who work 5 days.
