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February 2024 by N N
Tried to return unopened /New items and the employe working there told me that they weren’t taking in inventory but when I called Gamestops customer service they told me that I could return my unopened/ new item’s to any GameStop and that inventory is no reason to not except my return so its sounds like the employee there was just being lazy and didn’t want to go through the work of processing my return, horrible customer service and lazy employee he was bald with a black bread
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December 2023 by Mark Alan Kawachi
This Gamestop is AWESOME! Compared to Hawai'i, the workers here are awesome especially Anthony! He remembered one of my co-worker's name since he is a regular and he even remembered my name — this shows how much the workers here care for their job and love what they're doing! Keep up the wonderful work, Anthony!
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December 2023 by Kal El
For some reason this location never answers the phone. I've tried calling this location for months and not once did they answer. I've called multiple times throughout a day and still no answer. Please Gamestop, answer your phone calls.
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December 2023 by Jacob Nixa
I have to call numerous times before they answer. They do not honor their pre-order bonuses. Each time I have prepaid a game there, I get something other than what the advertised preorder bonus is. The whole reason I preorder is to get the specific bonus item.
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October 2023 by Montgomery W.
the people running this location are very genuine, nice, and respectful people. great selection, however no steam gift cards. still an awesome location and awesome people.
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October 2023 by Victor Q.
5282 location Andrew did a great job at helping me get my pre order and help me renew my pro membership hands down would recommend this Area over 3808 is a "JOKE"
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October 2023 by Andrey G.
Answer your damn phone. Called 8 times in a span of 4 hours, no answer. Was going to buy an xbox series x and wireless headphones. Oh well looks like my $600 is going elsewhere.
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September 2023 by Henry Cervantes
The workers could be friendlier
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September 2023 by Daniel Ceballos
Manager who works there is painful to deal with. They’re understaffed and underpaid so I might understand why he was like that, but either way I shouldn’t feel like I’m wasting a workers time when I’m just buying something and leaving. I bought a copy of Pokémon for the switch and am really enjoying it, so that’s one pro to all of this.
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September 2023 by Step Trento
Whoever was working yesterday afternoon was not in his right mind he could not ring orders up the customer in front of me was having a hard time with this employee he could not comprehend anything you told him. Very dissatisfied he could not even understand my number no matter how slow I said it. He must have been on something because this guy does not know how to do anything. Customer service here in Southern California is going down people have no clue what they are doing.
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September 2023 by Anthony M.
One of the worst customer service and dumbest workers ever. Simple things aren't simple anymore I guess. Never again here.
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July 2023 by Sheran P.
They can be kind of entitled and snarky when you ask a question. Doesn't really foster a nice environment. I also arrived at this location 20 minutes before closing to quickly put in a preorder for some games, but they had already closed the door and closed for the day. Like cmon, if it says you're closing at 8, then close at that time.
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June 2023 by Edrin A.
I don't even need to tell you to not go here, it's a dying business. Worker inside projects his anger onto random strangers, my grandmother was basically verbally abused walking into this establishment. The male worker that is balding is angered at life because his hair is falling out and is declining with GameStop. The other worker, the asian male with greasy & crusty eyes , has not socially interacted with any other human besides his job. It is quite obvious from his shaky tone, muttering voice and his general unconfident nature. Go here if you want, keep the business alive, it's all these low tier humans have for themselves.
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March 2023 by feel the drill my names Phil
Love that there close
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March 2023 by Robert M.
Went on a Friday just to check out some Pokémon cards and walked out with a Nintendo switch Pokémon edition. Guy that was working at the time ,was packed with customers and still manage to take calls and help everyone timely, cool guy. 1 of 3 gamestops I like to go too.