Metro by T-Mobile offers a positive experience for customers, with many praising the excellent service. One customer emphasized the team's dedication, recommending others to join Metro for its quality service. However, there were a few negative experiences at different locations, such as issues with overcharging for a SIM card and rudeness from staff. Thankfully, one customer found a welcoming and efficient service at the Citrus location, where they received the correct pricing and prompt assistance from a knowledgeable employee. Another customer highlighted the helpfulness of the staff when dealing with a faulty router, receiving a replacement without hassle. Additionally, a customer shared their excitement about purchasing an iPhone 11 at a great price, thanks to the guidance of the staff. The manager is particularly noted for her exceptional service and commitment to ensuring customers do not overspend. Overall, most reviews reflect a supportive and knowledgeable team dedicated to providing customers with the best possible experience at Metro by T-Mobile.
Here at metro pcs we thank you for your 1000precent of excellent service. And I recommend any and all to join the team...METRO THE BEST ?...
September 2023
Sam helped me install all my favorite apps on my new phone
July 2023
This metro ox’s was great when I went I wasn’t going to purchase my first iPhone yet but the employee told me about a great deal they had an couldn’t refuse I walked out the door with a brand new iPhone 11 for Less then 500 and the price I pay is great the due date of my bill is also a winner I can’t complain about... read full comment