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November 2023 by chris ruiz
Karen was amazing! So friendly and helpful
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September 2023 by Rob Rod
This store is getting this review because of the service we experienced this morning sat Sept 16, 2023. The lady that serviced my account did it genuinely with a smile. She's one of the few people that's impressive and humble enough is great spirited. Her example could and should be duplicated at other branches. Thank you and can rest assured, we're coming back to this store. Thank you NKY302Your service is well appreciated ??
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September 2023 by Olga Barron
The lady that helped me today Sunday 09/03/2023 even though it was past 4:00pm was VERY NICE & PATIENT. She did an AWESOME JOB. (I did forget my driver's license though, but that's my fault. I will be going tomorrow to pick it up hopefully they still have it) THANK YOU FOR AN EXCELLENT SERVICE, I REALLY APPRECIATE IT.
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January 2022 by Andrew T.
Just came in to Metro Pcs and Carlos helped us out! He was super helpful and gave us a great deal. You should check them out, really good prices and just the best all around! Thank you Carlos.
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December 2021 by Justin Mora
Overpriced items, very pushy salesman I can’t even finish my sentence and there is a no refund policy in fine print on the receipt. The owner apologized and said he will put up a sign that says no refunds on certain items. Don’t be fooled ! Go to another MetroPCS where they are actually helpful and not just trying to make a sale.
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December 2021 by jon Mora
This store ripped off my Mom and then said no returns
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September 2021 by Susana Morales
My experience at this Metro PCS with Claudia was great she has so much patience got my phone running again saved me time and money thank you so much employees like you have US customers returning to your store amazing customer service!
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September 2021 by Vero Gonzalez Ruiz
RUDE RUDE , even the manager is horrible the girls their are rude take your self to another metro PCs their are more friendly ones in the neighborhood..
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June 2021 by robert macias
We visited 6/19/21 we got a new line, bought a new phone, a screen protector, and a new case. The salesman was very kind, helpful and very professional. He made the whole process simple, easy and was very knowledgeable when it came to answering our questions. He was a great help.
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November 2020 by Mauricio Pacheco
GREAT SERVICE... PROFESSIONAL STAFF.. ANSWER ALL OF MY QUESTIONS...
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January 2020 by Randy Auxier
I visited metro in covina Jose was great very professional explained all my options and services available I went ahead got a phone and service thanks to Jose great visit to metro thank you
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December 2019 by Private E.
My grandparents came to this store about a week or more ago to add my brothers line and my line while I was busy at work. When I talked to them at home I found out the bill had a security thing placed on each of our phones. They were only told that 2 lines were going to be put in the plan nothing more. We did not want anything to do with the security thing and when I looked it up online I only need one. Since they hid it we don't even know how it works. I tried calling to get a refund and get the security plans removed, all they told me is to call a Customer Service number. this guy with a beard according to what my grandparents remember, he did us wrong. Luckily my brother convinced my grandparents to stay away from the cases...he told me they are too overpriced... I plan to never come here again and I suggest you do the same. I don't want anyone trying to call me or offer me anything as an apology from this store so I made a different email.. thank you I'll be looking for a better store.
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December 2019 by Martha Velasco
Great experience, Jose very patient and very nice person, satisfied with his service. Customer service was awesome I will refer family and friends to Metro PC.
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December 2019 by Fauxfinishfakesation Fictitiouslyfalseafidedfonee
Today I came in to purchase a phone with my brother and there we met Mayra . She was a joy to work with .She let my brother spin the wheel and he won a prize,alright. This establishment was neat and clean . Thanks Mayra and keep up the good work "Hey everyone ask for Mayra and sell take care of you!
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December 2019 by Rhettro-izms S.
I came in today with my brother Sam to purchase a new phone and there we met the lovely Mayra . She greeted us with a merry smile and she took good care of us we will be back again . .Thanks again Mayra keep up the good work!!
