Mortgage Lenders in Covina, CA

“Evelyn was responsive, and transparent in handling the refinance of our mortgage. She and her colleagues were very professional. Highly recommend her especially for small investment property owners like us, she’s like a little business planner.”

“I'm a customer. When you need to move on a refi or having financing ready to go on a loan, you've usually made up your mind and these days, delays will cost you more. Acquiring solid financing, meaning your lender is anticipating your borrow begins with those people like Tom, Dawn, and Renae and the rest of C&S crew who can get you there by utilizing their knowledge and experience; and I mean really good experience, but yet staying connected and educating themselves and each other daily on the trends of the mortgage market. Their diligence to stay ahead of the game will be to your benefit. You can't just borrow anymore. If you don't know this, you should because you can lose your one chance at getting what you've worked so hard for by letting your loan app get run through the mill, so to speak, and it affecting your FICO. Some of us run real close between a decent score and a mediocre score, so don't throw away your FICO points on loose ends. Let this company package it nicely and most attractively. There is a lot of professional advocacy involved and intermingling between those colleague specialists involved in getting you that loan, and trusted relationships are at play in their circle of "know how's and know what's and know when's" so your loan application isn't flying around Willy Nilly in someone's internet space who cannot remember who you are by tomorrow. Many other companies have no personal interest nor liability to your securing money safely. It's a big risk and it's a real risk because your paperwork is moved via the internet to anyone they do not know. So it's not about speed as much as it is about completion. I myself, am not a wealthy borrower, but I am what you call a Quality Cheapskate; I want the best I can get for a fair price and Tom's humor and ability to communicate to me how to I can do that has given me a home that I thought I would never have again after divorce. Forget that; I'm better off than before. I have been a customer of this company for 10 years and Tom has never let me waste money because he does find the best way for his clients, and he's a guy who likes the big puzzle so a little maze never got in his way to bring a loan to completion. The one thing I do want to say, though they carry the complexities of accomplishing a good loan, as a client, it is soooo easy and most of your work you can do by scanning. There's very little or no running around. I have lived throughout the San Gabriel Valley as well as South OC and everything is done at home or on the phone and their system is very securely encrypted. Even the Notary can come to you if you want. I've met my Notary in front of a food truck in LA during lunch hour in DTLA while being a train commuter from Irvine. I just simply did not have the time so they sent the paper to me. I highly recommend this company and thee nicest people who work hard everyday and know how to relate to their diverse customer lifestyles, so there is no reason to think it will be impossible for you. Nancy SnyderPS I'm not correcting any grammar...”

“I want to thank this team of professionals for working with me while I corrected my discrepancies. I met Carlos around 2016 and expressed my wants and needs for a home loan and he gave me a checklist of to do items for pre-qualification. Fast forward to 2020, when he then introduced me to his team as I was financially ready.After a year of dotting the i's and crossing the t's with my credit, we were able to move on to the actual real estate search. The Flores team was able to work with my realtor in Nevada across state lines and help us on our way with the VA home loan program.Overall the team at Cross Country Mortgage working under Carlos Flores helped my family and I achieve our dream of home ownership.After our loan process was completed, the team keeps in touch with us and also informed via an email newsletter. This last one was regarding "opportunists" using postal mail. These groups get your information from public records and attempting to use predatory practices for profit regarding warranties, services, and insurances that we didn't ask for or did not want. Thank you team Flores!”

“Rosalia was so helpful. I didn't even have an appointment and went 4 different Wells Fargo branches. It should have been a simple transaction but it was anything but (not her fault at all). She took the time to help me and restored my faith in banking. It's people, employees like Rosalia that make institutions great - with great customer service”

“The ladies in the office are very hard workers, they will work day and night until your loan is closed. Turn times for closings are typical at 60+ days. Which is typical for the mortgage industry. I recommended ECom Mortgage to work with PRMG for the selling/servicing of ones loans. My experience with ECom Home Lending was very nice and I enjoyed working with the entire staff.”