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February 2024 by Arcelia A.
Big selection of products, good service. They offer printing services and they offer photography classes!
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February 2024 by Anthony V.
I have used Powell Camera Shop many times. Yesterday, they performed a very simple job. I was most impressed with the expected service for this particular job. So I just want to express my complete satisfaction and urge everyone to choose them for any of your camera needs. There are few camera shops like Powell's. We are lucky to have this one in the San Gabriel Valley.
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February 2024 by Jay T.
Went here to sell my used camera equipment I no longer used. They were having an event with KEH.com. Mark who works there was really nice and knowledgeable. Loved dealing with him. Found out I can mail my roll of film there to have developed. Will definitely come back to this place again!!!
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January 2024 by Francis C.
I brought my FM2 here to see about getting the shutter repaired after I made the mistake of letting my 2.5 year old near my camera while dusting the inside back. I used the rocket duster to blow up her hair and she laughed and said let me try. I was like "ok". Next thing you know, she puts the tip of the duster through my shutter curtain. I instantly regretted my dumb decision of working around her and realized how fast a mistake can be made. The curtain was luckily not bent but wasn't in line. Looked on YouTube to see how I could fix it and quickly realized it was going to be a big job if the camera was going to be taken apart. I tried putting them back into place without removing anything but got scared I would mess it up. Walked into Powell a few days later and explained what happened to Mark. He said let me see it and started working on it right in front of me. Took him about a minute to put everything back into place by hand and check the return to make sure it was working properly. What an experienced pro!! Best part was that he did it free of charge. I'll definitely be back to support their business and I highly recommend to others as well. Thank you!
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October 2023 by Michael Johnson
They never seem to have what I really need. And the items they do have seem overpriced. The staff is friendly though.
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October 2023 by LaVerne S
The owner was very personable and helpful with helping me to use an older camera, only days before a long trip.
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August 2023 by Katie C.
We did our 3 month olds passport photo here today, and they were awesome! Very patient and kind. And quick! Which is much appreciated with a baby who can lose it at any moment haha... Thank you, Powell Camera, for the wonderful service!
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August 2023 by Clarence C.
I just went here to sell a point and shoot camera and lens for college. The person dealing with me was super kind and friendly! I'm definitely coming back here to buy equipment and cameras. A variety of awesome stuff! Even 4x5 and 8x10 cameras! Would highly recommend this place, gonna be my main camera store now!
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August 2023 by Todd W.
Don't know why this business had good reviews. Was promised a quote last week by Thursday by Mark. Called in on Tuesday, still no dice. Was told "John" was out of the country. (Edit- Apparently a KEH appraiser ). Had to call multiple times today (Wednesday) and finally got a low offer. (The low offer is fine, I understand it's used equipment) But now I drive out here and now they're going to make me wait 30 minutes for the check. AFTER multiple calls and emails. Ridiculous. Zero stars. Not recommended. While waiting got to see the super unprofessional video mocking covid-19 concerns. Wow guys. I guess the "Chief Safety Officer" Mark is unaware people are still being effected by covid-19. Tone deaf and unprofessional. It's been more than 30 minutes and I'm still waiting... Got the check, not sure this was better than selling online. All in all I decided to give a four star review after Mark explained about the appraisal. This is a small business and I suppose one can't expect too much. In the end I did want a place to physically sell my equipment and this business did provide that.
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August 2023 by Nathan C.
I came here to get a reprint of a 21 year old 8x11 photo. I called to get pricing and hours. The gentleman that picked up the phone was very friendly and answered all my questions. I went in store and got their turn around time for reprints. I came today to pick it up and the photos look as good as the day it was taken. Customer service is great and to the point. In and out in less than 5 minutes. I will definitely continue to bring my business here.
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August 2023 by Tyler C.
Each visit feels like stepping into a photography enthusiast's candy store. The staff is exceptional, always ready to offer dedicated assistance. Their extensive range of cameras and film is a personal favorite, and I greatly appreciate the owner's wealth of knowledge in the field. Will be coming back again!
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August 2023 by Aimee O'Neill
I love this camera shop. The owner, Mark, I believe, is very very involved and very helpful. Most of the time when I go he is there. He answers all questions I have asked even when they seem a little silly. He offers private lessons after hours and has explained how to use my camera the best way to get the desired results. They also have used cameras and lenses which they test before selling. I’ve purchased my a7iii and multiple lenses from here and I’ve never had any issues or been disappointed. They sell some really cool film cameras as well as other accessories to help take quality pictures. I’ve had them print a lot of photos over the years and they’re always quality prints and come back in a timely fashion. They also have an adorable dog that roams freely in the store. He’s extremely friendly and I love giving him pets when I visit
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June 2023 by Benjamin Tecson
I’ve had relatively good service overall up until my last visit.I’ve gotten film developed at this shop a total of 3 times (all times I never got a phone call or notification that the photos were ready for pickup, which I always had qualms with since they advertised that they would contact me when they were done), and on this 3rd time around, they lost my set of colored photos.I never got a phone call or notification, nor proper resolution of the issue. They offered to process my next set of rolls for free, but at this point I’ve lost confidence in this shop’s ability to do good business. From consistently not following through on what they advertise to not notifying me that they lost my order, I don’t see the worth in taking my business to this shop anymore.I don’t recommend this business, nor intend on coming back.
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June 2023 by Paola Morales
My boyfriend dropped off his camera for repair. It took over 6months to get back. When we tried testing it out at home with a roll, it still didn’t work. I’m really bummed out because I love the shop, but for it to be returned and it still doesn’t work after such a long time, it’s a bummer.
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June 2023 by Carlos Navarro
Went in to drop off a roll of film to get it developed in February for a friends Armenian engagement ceremony. Paid for the film and prints. Owner said the film was lost and unaccounted for changed his story as the sale never happened to it got lost. Haven't had an update from him. Kept calling each month after and still hasn't gotten resolved. Wouldn't recommend developing film here as it apparently gets lost and the owner said the transaction never existed in his point of sale system as a way to get out of responsibility. I have the transaction date and time on my end.