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January 2024 by Archie Macalma
Honest shop.. great prices what more can you ask for!! GIVE THEM YOUR BUSINESS!!
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January 2024 by Timothy Timora
Very communicative let me know about all problems without being pushy and did work in a timely manner
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January 2024 by Joshua Larimore
Awesome price and excellent work. I appreciate all the work they do my vehicles. No other shop better than this one
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January 2024 by Jose Mercado
David was pleasant on the phone and in person. The shop technicians were very nice and professional. They took in my Alfa Romeo and took care of it flawlessly. I just moved to this area and i definitely found an honest shop! I highly recommend this establishment.
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January 2024 by R Last
Dave and his team handled my car situation in a timely and professional manner.Their pricing is fair and reasonable.I am very satisfied with their services and highly-recommend them.
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January 2024 by Gabriel Huichan
Called got a price on a smog check for my 2013 prius. Great service and done in a timely fashion based on me being a walk in customer basically
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December 2023 by Louise James
My son's transmission went on on his Nissan Armada. And Sornoso's was quick to get it fixed! Thanks
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October 2023 by Shirley S.
The service was fast and I was able to get a good deal for the oil change and machine rotor. Everyone at the shop was friendly and professional. Would recommend.
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September 2023 by Jean Oreus
Came here to have them inspect a car I was considering buying and the head manager was kind enough to inspect it for free for about 15 minutes . I did not end up buying the car from the seller but this place was so amazing to me and I will never forget them . Please come here for inspections , tips or guidance on your car.
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August 2023 by Lily S.
This review is long overdue! I've been coming to Sornoso's for a few years now and found out about it through the previous front desk man (Kevin) who recommended me when I had an issue with my car.First of all, Dave is a real good and honest guy. I used to go to another local mechanic but I was won over the the fair prices and speed of the work done on my car. The previous mechanic would charge me 3-4x more than what Dave's prices were. The first time I went it was because I had an issue with my radiator, and I mentioned I recently got that done. Dave was real honest and recommended I check with the other mechanic first to see if it's on warranty to which it was. Thanks Dave! He totally saved me money.The following times were services and maintenance I needed and his prices have always been lower than all the QUALITY, TRUSTWORTHY shops in town. Especially dealerships.I've gone to cheaper mechanics but there's no trust there especially since they couldn't explain why I needed something or if they "critically" recommended something that I just got done. Other shops would get mad when I'd have a genuine question about the work recommended.But Dave doesn't do that. What he's recommended me are things based on the life of the vehicle or if he noticed something is off when he's fixing it. I know his work is quality cuz he's been doing this for 33 years and my car doesn't break down on me at all after getting the work done. And if I have questions he takes the time to explain it and doesn't get mad at his customers for having questions. In fact, he encourages questions or will just explain it if you don't want to. He really considers his customer's concerns and needs and even anticipates them!Every time I go I always get friendly conversation in with the people working there or with Dave himself, all the staff are wonderful and really helpful and if I have a question about the service recommended not only does Dave explain it to me or one of the other staff does too if he's with another customer.He also provides free bottled water! I haven't had such a great experience elsewhere, usually people are quiet or don't want to interact.Dave and his staff are my go to place where I know I'll get honesty, quality, and speed. I hope he's around for another 33 years!!!
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August 2023 by Alyssa A.
First and foremost let me say that I have been a customer of this particular shop for several years now. However, Seems like the shop may have fallen on hard times to be going to a Route the owner has chosen...My husband's Ford fusion titanium needed a lot of repairs, to which we were quoted $2200-$2400. I do not remember specifically but it was definitely somewhere within that range. We took it in on a Monday and honestly I didn't expect it back for a week or so.. however it was ready pretty quickly considering the amount of work that I thought had to be done. We were able to pick it up Thursday. However, when I called in to see what the final charge was, the receptionist (who is a lovely person), informed me that the new cost would be $3700. We went from $2200-$3700 within a few days...At that point, I told the receptionist about the previous quote, and she told me she would get back to me..several minutes later she informed me that the mechanic David didn't recall that quote and was just going off of his present information. When I got to the shop to discuss, David was off running errands.The receptionist told me I could wait to speak to David but I didn't have time, as I had to work so I ended up having to pay the $3700. My husband and I were pretty upset considering it was a difference of $1500...Anyway, I went to work and my husband went to price match online.My husband ended up finding the same car parts online (that you could order directly from the dealer) for almost half the price of what David had charged us. So he called the shop and spoke to David.David quickly got flustered and told my husband that he would call him back, but never did. Instead, he sent a text And said that he would refund us $350.The next morning I called and spoke to Dave myself and explained to him that the original quote was $2200 again. That I saw those same parts online and could order them, and that according to MSRP they were half the price. David got flustered and told me he would call me back. I asked him if he had my number to which he replied, yes. He never called me back, but instead sent another text to my husband saying that he looked over numbers and was going to refund us $736. So from overnight, it went from a refund of $350 to the new refund of $736. Believe me, I'm grateful for the refund. However, it's still half of what I believe we are owed. To be honest, I was actually really hurt. I trusted David and his staff and have sent so many referrals that I couldn't believe that he would double charge us on parts.Dont get me wrong. I know a shop needs to make ends meet but there's got to be a better way of going about it than double charging us on parts.I truly believe he should've honored the original quote, and I truly believe that if he was never in the wrong to begin with, he would've never refunded us.
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June 2023 by Larry Peterson
I have taken 3 of my vehicles to Sornoso's Auto for my service and repair needs. They usually get you in and out and I feel I can trust them to what needs to be done on my vehicles.
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June 2023 by Cody Apolinar
Went here for my motorcycle brake and light/lamp inspection. Quick service, fair prices, and friendly staff/technicians.
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June 2023 by Angela Almaguer
Always honest. Dave and staff are all great. We take our 2 vehicles here and have always been happy with any repairs/work. The shop is small but gets the work done. We appreciate having a small business that cares about their workmanship and customers.
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June 2023 by Julian Verdugo
Do not trust the mechanics here. I brought my Range Rover here to get the oil change and shortly after a loud knocking sound came from the top part of my engine. I normally change my own oil but my tools were in storage and I was short on time. I after the loud knocking noise came about I had my car towed to another mechanic. This mechanic said an exhaust hose was left loose and a screw was put in a compartment where it didn’t belong. Save yourself the trouble of Sornosos mechanics to try and swindle more work out of you. Shame to themselves. Do not trust this place. Go to R S auto on Hayvenhurst or Efficient Dynamic Motors in San Pedro.
