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June 2024 by M. V.
My son and new wife ordered a wedding picture book for me to pick up last Saturday. Later on Saturday I was called by the store to advise that the printer is down and a tech has been called for service on Monday. On Monday, I called (after not hearing from anyone) only to be told no one ever called for tech support and they would call " right now". It is now Wednesday and I once more called the store to be told that now they are waiting for a " part" to fix thd Fiji printer? I asked for them to transfer this printing order to another Walgreens and I was told they do not have technology to transfer an order to another Walgreens. The order has to be placed again indicating the new location? My son lives in Denver, and he has to place the new order because Walgreens does not have a way to give me the order or project number to call into another Walgreens store with a working printer??? Talk about being behind in the times!!! Does Walgreens hand write sales receipts??? The lowest customer service I have ever experienced.
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June 2024 by Linda Parra
I experienced the worst customer service from the pharmacy. I went to pick up a package
Karina was so rude to me , not helpful at all, she definitely needs to improve on her customer service skills, she basically just ignored me after trying to get her to assist me, such disgusting behavior on her part, the mgr Yvonne was somewhat helpful after probably seeing I was not going to leave until I got the prescriptions, I got there about fifteen minutes prior to closing. I am still a customer. There is definitely a lack of professionalism.
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April 2024 by Miriam Villarreal
Bro I found a cockroach
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January 2024 by Michelle L.
Pharmacy hours as indicated on website and posted on drive through window are not accurate. They're break hours on the weekend our 1:30pm 2:00pm. Thats inaccurate the staff has a will return and they put a different time. Go to CVS!
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December 2023 by ejradrenalin
No bathroom access to customers but the employees are in there half an hour at a time. Store is half empty, customer service horrendous. This store looks like it's about to close.
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August 2023 by Ashlee N.
FedEx pick up is awful. No one was there. Came to pick up and the guy wasn't helpful. Literally no one in the store was able to help me. He was rude about it too. I Asked "is there anyone in the pick up for FedEx area?" All he said was "no" Not an explanation until I asked "how do I get my package that was delivered here?"
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July 2023 by Pam
Always quick service
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June 2023 by Daisy A.
Been a customer here for a while because I live near by I buy my shampoo, conditioner, dish soap Cloths soap, water , toilet paper etc here but tonight I was disappointed in the customer service the Cholas closing are bullies that got bothered over everything so if you come here don't ask questions. Weirdos working here. Lost a long time loyal customer I can go across the street to cvs better service with out the horrible customer service considering we are paying 10 dollars for a few rolls of cheap toilet paper.
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May 2023 by Michale C.
The pharmacy is really hit and miss. They started out ok but have gotten bad. We get the same medications every month yet they are frequently out of one or two medications and say we have to wait several days to get them. They will not even fill them at another Walgreens, or so they say. Rite Aid however will fill your prescription at any store where they have the medication. Walgreens pharmacy is just ridiculous
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May 2023 by Dax T.
The Photo/FedEx pick up department is really bad. I had my package delivered there and customer service is terrible. She made me wait while she's putting away things prior to assisting someone standing in front of her. She also asked me for my ID, tracking number, and a bill (Either credit card or utility bill)! I told her who brings a utility bill to pick up a package? I showed her the email confirmation for the purchase with name and address and she still wouldn't release the package! I had to open my wellsfargo app and open up my profile with my address before she would release the item. I'm all about making sure the right person gets the right package, but a picture ID, tracking number, and actual statement for the purchased item should have sufficed.
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May 2023 by Gizell
Terrible service at the pharmacy location and 0 professionalism!!! The e-prescription was sent by 3 latest , came over after almost 2 hrs ( prescription was not ready for pick up ). Called again at 7 prescription was ready then came over at 7:30 pm but to my surprised I was told they didn’t had enough medicine to fulfill my prescription if it was okay for me to get whatever they had and was also told another medication wasn’t prescribed by my Dr but yet it was on the prescription so was it or it wasn’t ? End up leaving with no medicines.
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March 2023 by Yoshi D.
Long wait in the photo station. The order was someone else's order. Very unprofessional.
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January 2023 by LEO37 “MrMachine182” SrMaqúna182
I have been here so many times but had not taking the time they have the Pharmacy right on azusaI always get what I’m looking for today I just took the pics to Show it
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December 2022 by spazzcaster !
i got my 2nd moderna booster from yvonne. she was great! very gentle and kind. i recommend to everyone. thank you yvonne!
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November 2022 by Erika R.
Made an appointment for a flu and covid booster shot as this is where I got my booster last year. When the time came, he asked for my insurance card and denied me my flu shot. Said that my insurance doesn't use Walgreens, they use CVS. Okay? Aren't flu shots free? If I said I didn't have insurance, they would've taken me. Make it make sense. Going to make a complaint as I was denied a vaccine but wanted to let you all know before making an appointment for a "free flu shot".
