Verizon Authorized Retailer in Crescent City, CA, Victra, is praised for its exceptional customer service and knowledgeable staff. Customers highlight the helpful and friendly nature of consultants like Marco, Mack, and Andrew, who have successfully resolved various issues and provided excellent guidance on device upgrades. The store is described as a model for other Verizon locations, with a manager who goes above and beyond to ensure a positive experience for all guests. Customers highly recommend this Verizon store for its trustworthy, fun, and profitable approach to connecting technology to life.
Excellent customer service provided by Mack at the Crescent City Verizon store. 2 thumbs up!!
October 2025
I traveled from brookings oregon to the Crescent City Verizon as my friend told me they have a very helpful, friendly staff, Marco was very attentive to my needs and solved all my phone issues, I highly recommend this store.
September 2025
Amazing customer service at this location! The guys there are extremely knowledgeable. Mack was able to help me with an issue on one of my phone lines and actually got me more of a discount on all of my phones. Thank you MACK!!!
