Verizon Authorized Retailer in Crescent City, CA, Victra, is praised for its exceptional customer service and knowledgeable staff. Customers highlight the helpful and friendly nature of consultants like Marco, Mack, and Andrew, who have successfully resolved various issues and provided excellent guidance on device upgrades. The store is described as a model for other Verizon locations, with a manager who goes above and beyond to ensure a positive experience for all guests. Customers highly recommend this Verizon store for its trustworthy, fun, and profitable approach to connecting technology to life.
Great experience with Kyle and Marco, they discovered a way for me to upgrade my old device and lower my bill by 7 dollars per month, on the new simplicity plan... Excellent and attentive service, I highly recommend this store.
May 2026
Started with Verizon for the first time and had excellent customer service the entire staff was knowledgeable and helpful.
April 2026
We received excellent customer service !!! All of the employees were at one point helping us, ensuring we were taken care of and happy!!
