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July 2023 by Cesar Enriquez
Good service
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November 2022 by Whoever I wanna be
The HQ store and the store in Cudahy by the gym I highly recommend. However if you're low on patience like I was atm or if you just don't have a filter or acceptance for ignorance and bs save yourself some time and DONT GO TO ANY OF THE Bell Gardens locations . They told me there that in order to fix my phone's problem I needed to buy a new phone which was COMPLETE BS . I went to the HQ office and as soon as I brought my phone in the clerk knew what my issue was and had it fixed in 8 minutes lol .
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October 2022 by Imher ShesMe
The HQ store and the store in Cudahy by the gym I highly recommend. However if you're low on patience like I was atm or if you just don't have a filter or acceptance for ignorance and bs save yourself some time and DONT GO TO ANY OF THE Bell Gardens locations . They told me there that in order to fix my phone's problem I needed to buy a new phone which was COMPLETE BS . I went to the HQ office and as soon as I brought my phone in the clerk knew what my issue was and had it fixed in 8 minutes lol .
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November 2021 by Valeria Noriz
These girls that work here are the worst and rudest humans I've ever met they are unprofessional and they over charge you for phones where you can get them free somewhere elseBeware your going to get scam. There's a pandemic going on and they still want to steal money out of the community SMH if I could give zero stars I would!
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August 2021 by Miguel Rodriguez
(Translated by Google) Both of them very friendly and good service.(Original)Muy amables las dos muchas y buen servicio.
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August 2021 by Hanabi
I went a few days ago and it was around 6:20pm and i was looking forward to switch my phones to metro pcs but the girl there was not feeling too happy to start the process since i walk in she was doing her make up and when i request to start the process she gave so many excuses about getting a phone that i knew she didn't wanted to work she was getting ready to leave early so i just left the store. I ended going to the store in bell and they gladly help me out with my phones and even though they where close to closing down they helped me out without a fuzz so yeah bad costumer service for that store in cudahy!!
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March 2021 by Nana 323
I went a few days ago and it was around 6:20pm and i was looking forward to switch my phones to metro pcs but the girl there was not feeling too happy to start the process since i walk in she was doing her make up and when i request to start the process she gave so many excuses about getting a phone that i knew she didn't wanted to work she was getting ready to leave early so i just left the store. I ended going to the store in bell and they gladly help me out with my phones and even though they where close to closing down they helped me out without a fuzz so yeah bad costumer service for that store in cudahy!!
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March 2021 by Agustin V.
Im waiting on a replacent phone staff is rude and dont like their job coustomer service told me swap should only take 3 days but i waited 1 week not freindly place ??? No coustomer service skills ?
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March 2021 by Opeck opeck
Thank you tanya highly appreciated ??
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November 2020 by Blanca L.
Today 11/21/2020 I visited Metro store located at 3640 Imperial HWY , my phone screen is cracked and wanted to know if the problem could be fix or my second choice was going to buy me a new phone but OMG I was really in chocked of how rude the man name Damian ( a black /Latin man) he has no manners, he made me feel uneasy, i couldn't know if my phone could be fix nor buy me a new phone , I decided to just pay my bill and then another situation arises , I wanted to bypass my card pin and he ( almost screaming at me ) You have to put your pin or the machine won't process the payment, this machine doesn't work like that , I still press the green button and the payment went through, that was a very scary experience, believe me wow
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August 2020 by Jo Darker
Such a clean and organized store Tanya and Jesse are the ones who usually help me when I need help with my phone someone give them a raise lol
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April 2020 by Jaime
I'm making monthly payments of $60 cash. Receipt shows different Conf# and different account #. Same cell phone number. I'm getting a receipt whit a 815 account # and getting texts whit a 550 paid account #, ending 3 digits. Receipt shows no first name only last name. Looks like a very good we'll organized company. Metro by T-mobile. There's a reason why the company is still in business.
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February 2020 by Alejandro F.
They weren't professional. I came in at 7:30 and a guy that checks in had time to help but didn't. Employees don't even know each other's name. And it's a corporate store I can't imagine if this is corporate how will the other stores will be. Very unprofessional not helpful at all they did not believe the issue that I have with my phone. I gave the girl that I was speaking to an example of my problems and the girl just made an ugly comment
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February 2019 by Sussy G.
I have been a customer here for several years, I have bought several phones from this store. The only thing is that Jesse, the guy at the register is not polite or friendly, he seems to be bothered by his work, at least that is what I have seen and experienced the last couple of times that I have visited the store. It is unfortunate that the attitude of one person can drive away customers and go visit a different store.
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December 2018 by Maria Mata
I really like going and paying my phone i dont have to wait they are really fast good job Metro