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February 2024 by Omar Arcos
Everything is fine
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February 2024 by Grecia Ramirez
It was easy
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February 2024 by zenaido zermeno
Great job, employees were very helpful and friendly.
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January 2024 by audrey aguilar
Customer service is great at the Cudahy Ca. Location of i call or go in person i have been treated with respect and employees are very pleasant and great with explaining and I’ve never had issues at this location filling up my propane ….. Able great customer service thank you
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December 2023 by Mo
This U-Haul sucks gigantic monkey balls. First off, Lakieta, cut the attitude. Not sure why they have an employee who's visibly and audibly uninterested in being helpful or a good employee. Says a lot about management. This location literally made me not want to rent uhauls anymore, let alone from this location. And I've rented over 10 uhauls this year alone. The only redeeming quality this location has is its owner Rene is a nice guy. That's it. U-Haul doesn't know what they're doing, literally half the company thinks one way about their policies, specifically regarding tow hitches. Penske here I come, U-Haul GFY.
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December 2023 by Mo P.
This U-Haul sucks gigantic monkey balls. First off, Lakieta, cut the attitude. Not sure why they have an employee who's visibly and audibly uninterested in being helpful or a good employee. Says a lot about management. This location literally made me not want to rent uhauls anymore, let alone from this location. And I've rented over 10 uhauls this year alone. The only redeeming quality this location has is its owner Rene is a nice guy. That's it. U-Haul doesn't know what they're doing, literally half the company thinks one way about their policies, specifically regarding tow hitches. Penske here I come, U-Haul GFY.
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October 2023 by Freddy M.
Sometimes rent pick up or van, each time worst customer service ever rude unprofessional force insurance renter beware, charge after hours for something you can do on your cell phone crazy. Thing of going to Penski or any other rental before I go back to Uhaul Cudahy, Ca. The wonder it has a big turn around, never the same person. You get what you pay for service wise.
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September 2023 by Maria Flores
My experience with the U-Haul company left much to be desired. The truck I rented had several issues. Firstly, the strong odor inside the truck gave me a headache, making the whole experience uncomfortable. Moreover, the truck itself felt sticky and unclean, and it was clear that it needed maintenance.To add to the discomfort, the truck emitted a loud and embarrassing squealing sound that drew unwanted attention. Additionally, the low-pressure warning lights were activated, indicating potential tire issues.Overall, I found the truck to be dirty, dusty, and in need of proper maintenance. This experience fell short of my expectations for a smooth and hassle-free rental.
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July 2023 by ZAGE NOW
Absolute horrible service from Lakietta Adams she has the worst attitude I’ve seen in a while.. I am very fulfilled with the service of the Uhaul and returning it the next day but this girl’s attitude was horrible I caught her rolling her eyes at me a few times and seems like she doesn’t even want work here I really hope she is disciplined or possibly let go
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May 2023 by Heidy M.
I made a check in online under my husband name, upon arrival they said their was issues on his account (from a previous checkout) and said we couldn't pick up. An account we settled completely and paid in its entirety. Since we were in a rush I requested them to rent it under my name and they told me it wasn't possible because I had already came in with him. Ridiculous waste of time. They are not the only truck rental company in town.
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April 2023 by Anthony L.
Terrible service. Rude employees. Meaningless reservations. Take your business elsewhere
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April 2023 by Rosy S.
Definitely deserve 0 or half a star. Shitty customer service. Was rude to my dad. The rude lady that works there Lakieta Adams, go find another job, you sound miserable af on the phone. Like seriously your job is customer service based. First & last time using Uhaul. Such a scam. The quotes online are not what they tell you at the location. They charge you more. Also my reservation was at 9am & it was ready at almost 10am. I emailed the online help chat support & they said it wasn't late so they won't reimburse me $50 which is what the quote online shows & states. Do NOT go here or use them, GO somewhere else.
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March 2023 by fabian mauri
Well.. Only 1 person working, and not even a comment about how long the wait. Not even a word from the 1 person there. Rediculous.
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January 2023 by Tito Delgado
They charged me $274 extra due to mileage. What a rip-off. So in total i ended up paying close to $400 for 3 days.
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December 2022 by Vanessa D.
never return your s*** here horrible customer service would never come here again even if it is the last option