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February 2024 by Higinio Coronel
Excellent place to buy liquor
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February 2024 by Latoya Vargas
Best local collection of non-alcoholic beverage options
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February 2024 by Robert Norris
Extremely poor service, delivery driver too lazy to find a simple address in Culver City. Customer service just gave out normal apologetic rubbish, I will never recommend or use BevMo again
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February 2024 by Bella Ferman
I phoned but they wouldn't answer the phone, so I went out of my way just to go to the store and of course they didn't have what I was looking for, even though their website indicated that they had it in stock! Wasted trip. However, the Bevmo on Lincoln Blvd., Marina del Rey, did answer the phone. Grateful for small mercies, as they say.
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November 2023 by jan gates
I HATE THIS LOCATION! The staff is extremely rude in-store and over the phone. I called for a price check, was told to hold, np, all of a sudden the call dropped. I figured it was technical, called back and the same guy literally hung up on me when he found out it was me. In-store, they are not inviting, and they have nasty attitudes, including the so-called manager. I'll spend my money at another location and I will encourage everyone I know to do the same.
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October 2023 by Julia Silverton
Literally no carts or any way to collect your wine and take them to the counter. Lol, what a crazy way to lose customers.
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October 2023 by Yara Nasrallah
I drove all over Los Angeles looking for a specific bottle. I was told on the phone by the manager Nick that it would be held for me, so I drove 45 mins across town, only to find out that the management didn’t convey appropriate instructions. Wasted my time and gas money by not communicating effectively with staff!
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September 2023 by Karen Page
They have great prices on all beverages. You get a great deal here every time.
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August 2023 by Katherine King
It's ok. I thought the prices would be lower for this type of alcohol warehouse.Pretty much equivalent to Grocers.A third of store is deleted to bar supplies party supplies etc.Good for one stop shopping for beverages
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July 2023 by Karen Galloway
The store is supposed to be open at 9:00am and everyone is lined up outside at 9:10am and the store is still closed. Whoever is the manager AND staff at this location needs to be fired. Literally no one is at the store, completely dark. They are missing out on so much business. Corporate needs to step in.
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July 2023 by Robbie Connie
In general I like Bevmo. Decent prices and good sales. However this location is poorly managed. Twice we have ordered online for pickup and twice now our order has not been ready at the promised time. We even called this second time before making the drive and was told they didn't have the order yet, but it would be ready in another hour. Showed up 90 minutes later and it still wasn't ready. Management needs to hire more people for the demand.
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July 2023 by karmakameleon113
I can't comment on the quality of their products (because I placed an order with them through Grubhub 2 HOURS AGO and it still hasn't been delivered), but I can comment on the quality of their service: horrible.They use their own drivers (not Grubhub's), so Grubhub isn't able to track your order- it's THEIR drivers' responsibility to contact customers to let them know what's going on (delivery updates, out of stock items, etc.). I haven't been contacted by anyone. I don't know when or if my order is even coming. I downloaded their app to try to track my order there but it turns out that if you placed an order with them through Grubhub then your order doesn't show up in the app (your order only exists on Grubhub, which isn't able to track it or provide you with the driver's contact info like usual).I've been calling the number to the store and it's been ringing off the hook until the calls disconnect themselves. They're listed as open and fully operational today so what's going on?! The way they ignore their customers and make their customer service completely unreachable is unacceptable. I'm never ordering from (or physically shopping with) them again.
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March 2023 by Wendell C.
Bevmo is a fantastic adult beverage store that truly stands out for its excellent customer service and impressive selection of beverages. The staff at Bevmo are incredibly friendly and knowledgeable, always willing to offer advice and recommendations based on customers' preferences. What's more, the store boasts a huge variety of wines, spirits, and beers from around the world, ensuring that there is something for everyone. With such an extensive selection, it's easy to find both old favorites and new discoveries, making Bevmo the go-to destination for any liquor enthusiast. Overall, Bevmo is a must-visit store for anyone looking for a quality shopping experience and top-notch beverages.
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March 2023 by Sandy H.
Customer service sucked! I came in today because this place is near my house and I didn't feel like going to my typical spot (Total Wine in Redondo). Anyways I walked in and wasn't greeted, I walked around looking for a specific whiskey and no one asked for assistance. I walked up to this guy who didn't looked friendly btw and asked for what I was looking for. He glanced at my phone and as he was walking away he said "we don't carry gift sets, not since Xmas" and kept walking. He pretty much left if at that, so I dropped what I had on hand and bounced. Definitely won't be coming back, might as well drive a little extra for better customer service! SMH.
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March 2023 by Lisa T.
This store has an amount selection but the customer service sucks! No one will take the time to assist you. I wasn't even offered a page for my alcoholic beverages. I've gone to this location twice this year for two separate parties during two different seasons. They need to clear the staff and start over!