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January 2024 by Dori Boone
We recently worked with Erick Reyes at Culver City Volvo to purchase an XC40 Recharge. Erick was responsive, transparent, and knowledgeable. Everyone we interacted with at the dealership was very friendly and helpful. We would highly recommend working with Culver City Volvo, especially Erick, for your next vehicle purchase.
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January 2024 by Stacey Nadler
Martin Munoz service director is exceptional and a credit to your Volvo site. I have had only positive interactions with him and look forward to always working with him in the future. He is always helpful and gets back to me immediately
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January 2024 by Tiffany Lee
Culver City Volvo team is always best in class, particularly Martin (Marty Ruiz) who has been my rep for 4 years. I always find him honest, reasonable and responsive. Finds me coupons and tells me the ins and outs. Also spoted some damage to my car from rats and found me an amazon solutions that avoided $20K is damages!
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January 2024 by Mario C
Waited 40 minutes to be greeted by an associate who couldn’t find a vehicle that is listed on their website. Apparently, it’s not serviced, certified, or clean. Why do you have vehicles listed for sale on your website when they are not showroom ready? There was an alternative vehicle that I was considering but that one was nowhere to be found. What a waste of an afternoon. Back to Rusnak where the service is stellar! 0/5 stars
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January 2024 by Bridgette Massey
Very pleasant experience with Skyler/Brandon. He felt very honest and helpful. Walked into the dealership just to look and walked out with a car that suits us perfectly
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January 2024 by Beeta Benjy
Fool me once, shame on you. Fool me twice, shame on me!I recently leased a car for the second time from this dealership. After the first time, I swore I'd never do it again given their botchy service and lackluster customer care. But, lack of preplanning for my lease's end got me stuck in a situation whereby I needed a new car right away, and so I fell prey to this dealership again.Don't get me wrong -- they will be extraordinarily kind and gracious to you before they make the sale. But once the sale is complete, you can kiss any customer service goodbye. And I thought these guys were my friends! Several emails and telephone requests were met with silence when I needed help. Being ignored is especially offensive after a business establishment asks you to write them a positive review, and you comply. I soon realized I'm dealing with folks whose ethics are questionable.I guess you live and learn. And to be fair, I was spoiled by 15 years of IMPECCABLE servicer from Mercedes-Benz of Beverly Hills -- which by the way, has cars to suit any budget. You'd be far better off going over there and not wasting your time with this shoddy establishment.Highly disappointing experience and the lack of respect shown by those who sold me the car has been profound.
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January 2024 by Scott Kirchmann
Professional service. Really enjoyed the video inspection of the vehicle. Always tell you what they are doing and how they are going to do it.Martin was always quick to respond to any of my questions.
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November 2023 by Ajay K.
Thank you Tony, Arlene and Bryant for being able to work with my schedule and making sure I got the car delivered to me, this has been a great and stress free experience and thank you to Kervin who went on a test drive with me when I came down there!
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November 2023 by Carlos A.
dan's the man ! he met me with a handshake and went above and beyond to ensure that i was not only familiar with my vehicle, but left completely satisfied.he took care of all the admin stuff before i arrived and took the time to help me familiarize myself with my new vehicle. i downloaded the volvo app and dan guided me through the perks of it. he even installed the temp plates on the vehicle so i wouldn't have to do it.thanks dan !
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November 2023 by Anabel R.
I want to give a big thanks to Tony's team for helping me out. I didn't end up getting a car, but they were accommodating. Great team. Kervin & Bryant grabbed the vehicle for me & were so knowledgeable & answered all of my questions. Arlene was very friendly, and I would recommend anyone visiting this dealership come see them.
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November 2023 by Daisy D.
Dan was on time for our appointment and helped me finalize and turn in my "fleet vehicle". I'm looking forward to my new Volvo! Dan took the time to introduce us and show me all of the luxuries of becoming the new owner of my first Volvo.
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November 2023 by Wendy W.
Arlene, Kervin, and Tony were an absolute pleasure to do business with! Arlene was super responsive, straightforward, and didn't waste my time with any gimmicks or questionable business practices. And on top of that, she had the most competitive prices around. Kervin delivered the car to my residence, and he was an absolute sweetheart. He helped us get acquainted with the tech features, and even gave us his cell number with instructions to reach out anytime if we have questions about the car. A few days later, both Arlene and Kervin both made sure to check in to see if I had any additional questions. We received amazing service from beginning to end, and then some. I love my new 2024 XC90 Recharge and it's all because of Arlene and her spectacular team. If you're in the market for a new Volvo, do yourself a favor and reach out to them directly-- you'll save yourself both time AND money.
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November 2023 by Alex Z.
Absolutely the easiest and most pleasant car purchase process I've ever had! Tony and Arlene prepped an unbeatable lease deal for the exact XC90 that I wanted and Bryant delivered the car and paperwork direct to my home to save me the hassle of taking two small kids to the dealer. No hidden upsells, nothing sketchy, just straightforward and amazing customer service.Thank you!
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November 2023 by Lewis Henderson
Martin was amazing and extremely professional. He kept me up to speed on the car's progress and when I arrived I was in and out within minutes. They has never happened at other car service facilities. Thank you so much Martin!
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November 2023 by Sam G.
Dan Berning did a great job explaining everything about the car. The car was ready clean beautiful and he was very curious with the time and explanation of all the features of the new car. He is one of a kind appreciate his assistance.