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May 2025 by Margaret Lewis
Was one of the first Saturday morning customers to visit the store, first time in the store. A male key holder performing what appeared to be admin functions was positioned mid center of the store. I inquired about an item that was only one of two remaining in the store, one at floor rack level the other hanging at an elevated higher level on display. The store rep indicated that it was all that was available. I thanked him and left.
I reconsidered the display as an option returned to the store to inquire about the size of the item that was out of reach and was told by the same person that I could not see the item, that display could not be moved. I asked if I wanted to purchase the item and was told that the item was not available due to light damage and it would be sent back. My intent was to purchase this as a gift for my son's upcoming birthday.
The sales person did not extend any semblance of customer service. The refusal to bring the item dowm for a closer look, no offer to reach out to other locations or direct to a search online, no interest in providing service.
This made for unpleasant start for an otherwise very nice Saturday morning sullied by micro aggressive unprofessional conduct which does not bode well for a company recently recovered from financial uncertainty.
Express Men Westfield Mall Culver City do better.
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February 2025 by BLVN
We suggest you adjust your stores hours on google so people won't have to drive there for nothing
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December 2023 by Rosa Paniagua
The prices are not affordable and they do not have a variety of sizes.
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September 2023 by adeyemi olaniyi
Burlington is a good place to shop for your clothes and home decor/artifacts
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March 2023 by Yoly Flores (Florecita)
Excellent
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February 2023 by S. L
It’s 6:15pm on Sunday. Express is supposed to close at 7pm.I asked around and a employee at H&M next door said that this Express location has been closing earlier. Also, asked the security guard who was walking by and said Express closed at 3pm that day and were reported with the mall. This is unacceptable. Drove so far to make a return only to be turned back.
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December 2022 by adeyemi ola
Burlington is a good place to shop for your clothes and home decor/artifacts
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December 2022 by Travis Cross
It’s 6:41 p.m. on a Tuesday and the doors are closed and locked. No sign anywhere. Wish I’d known this before I drove here to return items.
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September 2022 by ñino M
The truth is that this place is my favorite since I met it. I have been shopping here for 10 years and they always have clothes that I like and beautiful. Many people I know started going when they saw my shirts and I am happy that many like my style and want buy in this store that I already feel is mine?but hey I just want you to go buy because it is a store that is worth it, you will not regret it ?
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September 2022 by Bulmaro Farias
.very good experience or yes
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September 2022 by Marvin Arguelles Fuentes
My son and family's favorite store, by the way it is very nice...
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September 2022 by Meybelin Aragn
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September 2022 by Isabel Portillo
Excellent clothing and accessories
I love it!!
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June 2022 by Mari Morales Rodriguez
Love this store, love the variety of dresses, pants and other items. Friendly employees, clean store.
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March 2022 by one love
Bright Beautiful store nice clothes great prices very polite In-N-Out
