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February 2024 by Samantha Espino
Find some good stuff in there it was okay
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February 2024 by Alicia Coronado
I. Fasina this place
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February 2024 by Neda Me
Great deal year roumd
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January 2024 by Violet Isiko
I liked the fact that they honored their 50% bargain for their merchandise.
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September 2023 by Daniel
One of the biggest locations I've visited so far. Picked up a gift for my daughter and was amazed by the many selections and variety. If I take my daughter there I'll probably end up leaving broke.
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September 2023 by Buy and resell with Andrew solis
I got my wallet stolen from this forever 21 those busted employees told me they couldn’t check the cameras smh ! It was either someone shopping their or the girl working the register ! My wallet was next to the register and my cash was gone never again am i gonna come here !!!!
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July 2023 by TAUNYA GREEN
Always like going into F21. It's always neat.
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February 2023 by LadyBlue Friend
Clothes and styles for everyone, including kids, for all shapes and sizes. Clean, friendly environment
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December 2022 by Myia Williams
Black female employee with dreads in ponytail is very rude and disrespectful.
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October 2022 by Katy Garcia
Very limited clothes for elder women. Definitely a good clothing store for teens and women in there 20s. Pricing can be better since their material for most clothes are cheap. Their online site has more options.
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June 2022 by Paula B.
Forever 21 online clothing purchase is the worst. I ordered a little girl's outfit and received a grown lady's dress and top. I called, told the customer service rep. about the situation and instead of them offering to send me my correct order they ask me to do a laundry list of things before I can get my money back and they are the ones who got the order wrong. I took the items to the store and manager said she couldn't return them I would have to send it back through the mail. They are holding my money hostage until they clothes back in the mail poor-poor customer service and return policy.
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May 2022 by Nikita Moses
Lines are way too long even though 4 people are working behind the register. For whatever reason there are no cashiers on the 2nd floor with a tiny minuscule Mens & Children's section. There is absolutely no reason why the line moves this slow for CLOTHES. They need to have more lanes open and stop closing upstair registers
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March 2022 by Katherinne Garcia
Very limited clothes for elder women. Definitely a good clothing store for teens and women in there 20s. Pricing can be better since their material for most clothes are cheap. Their online site has more options.
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November 2021 by Gina M.
This was hands down the worst shopping experience I have ever had. I've called corporate, but reading previous reviews, I am not hopeful anything will be done. Long story short, we had to return a shirt that didn't fit. One register was open and there was one line. I was 2nd in line. As the line grew longer, they opened a 2nd register, and he (who stated he was the manager) took people from the back of the line first. I didn't say anything at first because I thought perhaps he had been helping them previously, but when he did it a 2nd time, I said (in a conversational and polite tone), "We've been waiting." He holds his hand up (as in "talk to the hand") and says "Two lines, thank you very much." I said, "No. There was one line, and you took people from the back of the line instead of the order in which we've been waiting." Again with the hand, he says, "Uh-huh. Two lines. Thank you very much." A 3rd line opens up, and the girl takes me, and I walk up to return the shirt. Again, trying to explain myself in a professional and calm way, I said, "I was just letting you know, because I don't think people are clear that there is more than one line." Up goes his hand and he repeats what he's said twice before, and all of this is without making eye contact. So I ask for the manager. He says, "You got him." So I ask for the District Manager's number to which he says, "Go on line. You can find everything you need there." So I look at the sales girl who is helping me, and I said, "Can you please give me your District Manager's phone #?" She says, "We heard you the first time. Go on line." I will never give another dime to this company. While I appreciate Corporate saying, "We will escalate this, and we offer our sincere apologies," it's not enough. Clearly this store has had issues for a long time given all the reviews I'm reading. Maybe your company tinkers on bankruptcy given the way people are treated by your teams when we go in to spend money. There are many other places to shop.
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November 2021 by Omar Valdez
Came to shop here at Forever 21 and was amazed by how there new trending clothing is soo affordable. Ill be shopping here for myself and my son for a while