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April 2024 by Melinda B.
They have come a long way . I have been ordering from this company for years now . They used to have long lines but now you can pre order and pick up on a specific day and time of your choice . When you arrive they have two lines - 1 for those that preordered and 1 for walk ins . This makes the process go pretty quickly . Products are fresh and usually in stock .
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March 2024 by Tikiguy T.
Didn't know they have a sandwich counter. The ham sandwiches are amazing. Only sorry that they don't offer the sandwiches during the holidays.
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February 2024 by M Delacruz
Food was very delicious, employees were very friendly and
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January 2024 by Tania S.
Don't stand in line and order ahead instead! Literally the easiest thing you can do besides parking. In past years, I'd stand in line but no more! When you pay ahead, the staff will set aside your order and pick up is easy. I had no idea I could do this until this Holiday and it was a breeze.
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January 2024 by J. Boogie
Very efficient and friendly staff during Christmas Eve
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January 2024 by Jorge Augusto Raymond Santamaría
I did very well. No complains.
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December 2023 by Priscilla G.
Honey Baked Ham Company makes great ham. But the sides were extremely disappointing. The Mac & cheese was tasteless, the noodles were overcooked and they lacked seasoning. Why did the baked beans have Black Eyed Peas, why those bold beans. they were inedible. I followed the cooking instructions and they were still raw. I only tried the concoction because I paid for them. The recipe was awful. The smashed potatoes were nicely seasoned and edible. The sliders were also good but only with all the condiments. However My teenage niece called them Basic. Next time I'll stick to only buying the ham.
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December 2023 by Dianne R.
Went there to pick up a pre-paid order today. There were 20 + people in line in the pre-paid order. There was a 2nd line for walk ups. Every single walk up was able to walk right in to purchase what they wanted and leave while we were still in line. The manager allotted only 3 registers for pre-paid orders and 5-7 registers for walk-ups. After I brought to his attention the issue, the manager was dismissive, rude and didn't see a problem with it. This is the most poorly managed establishment I have ever been to!
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December 2023 by Emmy Z.
I've been preordering and picking up a HoneyBaked Ham from this location every Thanksgiving for years. Not only is the ham consistently delicious (never salty, always tender), but this year I needed to interact with Customer Service--and once again this location didn't disappoint. My family loved the Thanksgiving HBH so much, that this year we decided to ALSO have HBH for Christmas. I preordered as usual, but the day I was supposed to pick up the ham (yesterday), my sister suddenly texted we had to postpone the family Christmas celebration for a couple of weeks due to an illness in the family. I quickly called HBH Customer Service and explained I didn't want to pick up my ham, only to have to refrigerate or freeze it for a couple of weeks... I preferred a fresh ham. ROSEANNA in Customer Service was wonderful. She cancelled yesterday's order (refunding my money) and set up a "new" order for pickup in a couple of weeks. Roseanna understood my situation immediately, and immediately handled my dilemma over the phone, patiently and cheerfully. I love this HoneyBaked Ham location, not only for the quality of its hams, but especially for the professionalism and courteousness of its Customer Service staff--Roseanna.
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December 2023 by Paula Gaines
Customer service was great.,there was aline out the door ,but it moved very fast.waited about 30 minutes.
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December 2023 by John B.
So nice to not have to cook on Thanksgiving. Great flavor. Unfortunately, everyone else seems to think so too so parking is tough around the holidays. Still, totally worth it. Preorder and get in and out!
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December 2023 by Emilio M.
Did you know HBH serves up lunch daily? You can have a custom sandwich crafted right before your eyes using a variety of quality ingredients. It's a great alternative to those big chain sandwich places that have been busted many times over for using fillers and low quality garbage in their breads and meats. Do yourself a favor and give HBH a chance to prep your food for daily lunch break. The service is fast and friendly and you know the quality of meats will be solid. So many people that line up for their holiday hams/turkeys yearly can't be wrong. Cheers!
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November 2023 by Keyva C.
Decided to order a ham Thanksgiving this year! The service was amazing and I highly recommend if you're looking to have ham for the holidays pre-order it! The line to pick up was insane but because I preordered I was able to pretty much walk up and waited just for the person in front of me!
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November 2023 by Suzie D.
The two honey baked hams that we ordered were dry and burnt. We order hams every year, for Easter and for Thanksgiving. It's unfortunate that the quality of this product has been very disappointing. To spend so much money on these hams, only to toss them as they were dry like cardboard. We will not be ordering again. So sad.
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November 2023 by Sondra N.
It's good turkey and ham but like everywhere you go these prices are stupid ridiculous!
