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March 2024 by Arman Ahangarzadeh
This pharmacy Huffed and puffed and blew the house down because the Home Health agency that was going to send an RN to do infusion therapy called their own pharmacy, so IV League threw a fit and said that they needed to be the one to fill the order. And that this was outrageous that another pharmacy was called to fill the order. I get to work the next day, the RN shows up and guess what there’s no medication delivered. I called Ivy League pharmacy and they actually tried to claim that I told them to cancel the order. No contemporaneous notes to support the claim. They just said it. I had to call the doctor for them to do a voice order before they would refill it. They did not admit to making a mistake. And they did not apologize for the mistake that they made. I went out of my way to accommodate these people and then they canceled the order and claimed that I told them to do that. There’s no evidence to support that claim, and I never told them to cancel the order. Quite the contrary. I called the other pharmacy and did a three-way with them to make sure that the other pharmacy canceled their order so Ivy League pharmacy can fill the order. And they did not fill the order. The order will be filled this evening. The RN visited today for no reason. No apology from the pharmacy. You’re free to draw your own conclusions about how to proceed.They were at two stars. Now I’m changing to one star. They’re trying to charge the co-pay that they promised they would not charge which is what prompted the family to cancel the order with the other pharmacy in the first place. Best. Pharmacy. Ever.
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March 2024 by Courtney B
The negative reviews scared me but honestly I had a great experience. Nothing bad to say about IV League
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October 2023 by Austin mcswain
Good work environment the people are really helping
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September 2023 by ERICSTER OG
I had 2 deliveries at 9:30pm and what finally pushed me to leave this negative review was the last delivery at 10:00pm when im already in bed and all the lights are off in the house. Deliver earlier!!!
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August 2023 by Kimmy Gibbler
The staff have records..if you are elderly, disabled, dependent adult and have problems self report or have family report to APS. Move to another facility / pharmacy. Better yet, don’t ever become a patient of this place. You will regret it. Scam Central. Your life depends on it.
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July 2023 by Derrick B
My father was sent home from the hospital with an order for IVs and the IV League promptly delivered the IVs with the necessary supply. Subsequently, following chemotherapy, he was prescribed TPN IVs and once again IV League and their representative Cindy delivered. For over 2 months, they deliver the TPN to our house on a weekly basis. They monitor his blood work and call me to set up the delivery day/time. They haven't missed one yet and the supplies are always spot on. I also called the pharmacist after hours when I did not know how to inject insulin into the TPN. He was very cordial even though it was 10pm on a Saturday evening. He understood we were just discharged from the hospital. I have nothing but good comments about IV League.
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July 2023 by Chris (Anthropolyp)
All they care about is money, and are willing to lie to your doctors and your hospital until they get it. I couldn't believe the things they tried to get away with; it was unreal. There's no reason to trust this company.
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February 2023 by Shirra A.
First of all, the pictures that they showcase the inside of the building is false. This place is DIRTY. I didn't take pics for I am never coming back here. I had to come here because of my insurance, but I will not be coming back. My nurse Suzanne was lovely however, everything about his place is yucky. Easy parking. Paint the walls, clean this place, is what the walls are screaming.
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November 2022 by Robert B.
Ok-I have read the bad, and the medium reviews, but I just came from there; it was a bit time consuming-and a ride to get there, but well worth it, and everyone was courteous and I wasn't charged at all. This for an alternate to the Covid vaccine for those sensitive to the vaccines, suggest speaking with your GP about them, and getting the monoclonal antibodies-I found nothing at all wrong with this place, and the person I dealt with was lovely-the 5 stars is to ehlp balance out some of these reviews that look like a competitor positioned themselves with people writing bad reviews-this is a great place.
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September 2022 by Alana S.
I've had a terrible experience with this pharmacy. On top of what my prescription costs, they were charging me something called a per diem, $10 per day for the medication. They said it was for the packing of the medication, the delivering, etc. That didn't make any sense to me because they only deliver it once every 10 days. So I'm basically paying $300 a month extra for this so-called per diem. I spoke to one woman there, trying to get a reasonable explanation for the extra cost, and she was extremely rude. The other man I spoke to said that it was just their standard practice. For someone who is a senior and lives on a fixed income, paying $300 a month basically for a delivery fee is outrageous. I even offered to pick it up but they said they couldn't do that. When I complained about it, they told my doctors office that they wouldn't be servicing me anymore. That actually is fine with me because I found another pharmacy to do it who only charges for the medication, which is what all pharmacies should do. On top of it I just checked the charges, and they charged me $140 for the 10 vials instead of $100. This Pharmacy is a total rip off. Beware!
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September 2022 by Stacia Diamond
Left hospital on 24 hour IV for serious infection. They never showed up. Ever. Never called nothing. When I called them and ask them what I’m supposed to do? They said you need to go find somebody to flush your IV or else you’re going to clog the line. I said I live alone what am I supposed to do and they said I don’t know I guess you’re just gonna get a clotted line. Absolutely horrific these people should be shut down and out of business I’m filing a complaint with Ucla and I hope they stop using them
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August 2022 by Stacia D.
STAY AWAY! unprofessional absolute gameplaying individuals who will not answer a simple question if they have a prescription from my doctor. They told me that if they don't want to fill it they just throw the prescription out so that's the kind of center you're dealing with good luck do not go here. When you're on IV anabiotic's you need all the answers that you need and the bottom line is if your doctor sent in a prescription they should be able to tell you or not whether or not they have it instead they outright told me that if they got it and they don't want to fill it they just throw it away they do not even entered into the computer. I had to call the head guy to get this resolved.
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June 2022 by G.R. Bustamonte
I have a infection in my heart,the doctor said I have to do this antibiotics for 6 weeks or I WILL DIE. Now I'm doing home nursing and IV League sends these home nurses our to my home. Now yesterday for some strange reason no nurse ever came out to my home. NOW LETS NOT FORGET I HAVE TO HAVE THIS MEDICATION OR I WILL DIE.Now I call IV League and I get there answering service I tell them to PLEASE LET THESE PEOPLE KNOW I NEED A NURSE OUT TO MY HOME TO GIVE ME MY MEDICATION. They told me they would let the on call pharmacists know. Well I didn't receive a call back till I kept calling .The pharmacists told me he would call me back to let me know when a nurse would come to my home. Well guess what no one ever came out and the pharmacists wouldn't accept my calls cause he didn't have the balls to let me know what the he'll was going on. This is so u .
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June 2022 by Michael Burns
Pharmacy and infusion center. Sends nurses out to do IVs for patients. Very thorough about details, working with health plans etc. Is actually in Culver City, not Santa Monica.
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April 2022 by Kazu S.
When my wife needed an infusion service, JP from the IV league was incredibly helpful and patiently worked with us to get the therapy she needed. I am surprised many people are leaving bad reviews for them for their bills. You should get mad at the pharmaceutical companies overcharging you and not at the middle man like this infusion service. We are grateful for their service and we saved money by doing a home infusion versus paying a facility fee in the hospital. Thank you!
