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February 2024 by George M.
This auto shop is amazing! My girlfriend and I were looking everywhere for quality work at a good price. Luckily we found this place and Alvaro made the process absolutely seamless! From when we first walked in to when we got our keys Alvaro made this experience smooth. Our VW was serviced elsewhere and they couldn't solve the issue. Here we were able to drop off our vehicle and get everything resolved on the same day. Thank you to the entire team and our new go to advisor Alvaro.
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February 2024 by Hirayama Kujuro
Brandon is an absolute gem! After facing a myriad of challenges with my MBI insurance, Brandon stepped in and turned a frustrating situation into a seamless experience. Not only did he expertly repair my car, making it run like it's brand new, but he also navigated the insurance complexities with professionalism and ease. His dedication to customer satisfaction and his exceptional skills in auto repair truly set him apart. I couldn't be more grateful for his help and highly recommend his services to anyone in need. Thank you, Brandon, for going above and beyond!
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February 2024 by jh5stringer
I went in for an oil change for my 2013 Mini Cooper S and the staff is very welcoming and helpful!! The service consultants explained all the concerns with my vehicle in a way that I can understand. Much better than my experiences at dealerships! Import Motorworx is my only choice now!!
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February 2024 by Law Offices of Maria N. Jonsson, PC
Excellent customer service and outstanding efficiency in scheduling, inspection report and getting the work done. Very respectful of customer's time. Lives up to its many positive online reviews. Thank you for upholding high standards and providing very professional customer care. Will be a return customer.
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January 2024 by Kevin M.
I brought in my W204 Mercedes C300 for an oil change and check engine light. This is a very honest shop and they will take pictures of the problem areas. The prices definitely beat the dealership costs. The communication is great and they will call you to let you know what will be on the estimate and what to approve on via a link. As long as I have my Mercedes , this shop will be the only one to work on it. Shout out to Brandon for the great communication and customer service!
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January 2024 by My Secret Hair F.
I had the best car service ever at this place. My 528 is 10 yrs old and was not running best. I brought it in for a oil pan problem and they didn't over charge me. Also I didn't know my car was leaking power steering fluid because I got used to how hard the steering was. They changed the thing and it now drives so much better. I will continue to bring my car here. The manager was at the front desk was Super helpful. And they Uber me back home for free. Thank you so much Susan
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January 2024 by Aaron Stockle
Brought my Volvo in for an inspection and repair. Clerk Alvaro told me inspection is free but any additional diagnostics would be a charge but I would be contacted for approval. Received an estimate back that was slightly above average, called into get them to bring the price down and he told me I have to pay an additional diagnostic fee that I never approved. Shady. Never once apologized and continued insisting I was lying after I said I want my car back.
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December 2023 by Aaron S.
Brought my Volvo in for an inspection and repair. Clerk Alvaro told me inspection is free but any additional diagnostics would be a charge but I would be contacted for approval. Received an estimate back that was slightly above average, called into get them to bring the price down and he told me I have to pay an additional diagnostic fee that I never approved. Shady. Never once apologized and continued insisting I was lying after I said I want my car back.
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December 2023 by Maria Corral
It was easy to call and get an estimate for the work I needed to get done. The shop looked clean and organized. My only grip is that they insisted on running a diagnostics test when I already knew what the issue was. When I refused, they said they would not guarantee the work. This was disappointing.
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December 2023 by Darcie Wolfe
The folks here are friendly, knowledgeable and fair. They take the time to explain the needed repairs and will help you prioritize which repairs are most urgent. I’ve referred two coworkers here because I trust the management.
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November 2023 by Samuel Carmack
5 star service. I’ve been taking my Porsche Macan into the dealership for service and needed immediate service which the dealership wasn’t able to offer. They got me in immediately, were very nice and very detailed. Car is running better then ever
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November 2023 by Rachelle Love
I can honestly say, I was pleasantly surprised, by the overall customer service provided. They ordered an Uber for my ride home. Everyone was very thorough, they wanted to make sure I understood the issues, we came to an understanding about the issues. I left a Satisfied Customer ???
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November 2023 by Elgie Evans
The Import MotorWorx’s team is second to none! I have been trusting them with keeping my car running smoothly for a couple years now, and they never disappoint. Brandon (the Manager) and his team always go above and beyond to ensure my service needs are done right. I wholeheartedly trust them with my beloved Mini Countryman.Services: General repairs & maintenance
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October 2023 by Latonya Hamilton (TT)
I decided to come here to service my Mercedes because of the great reviews. Well I will say they didn't disappoint. Fast service, friendly and super helpful. I drop my car and was going to get surgery they asked about my well being as well as helping me out until I was able to pick car up. Definitely will be returning for any and all services. Great location as well. Don't hesitate to have them service your vehicle. Thank you Brandon you made the experience very pleasant!!
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October 2023 by Greg King
I’ve been a customer and client of MiniWorx for more than eight years, and I am consistently pleased and amazed by their service and the overall customer experience. Brandon and the rest of the staff always greet me and provide both knowledge and a level of comfort that you don’t generally receive from dealerships, and Automotive shops. I really appreciate the way they take care of both me and my vehicle.Services: General repairs & maintenance
