-
January 2024 by Vero Lopez Treviño Locutora / Voiceover in Spanish
DON’TTRUST!!!We had a event, we reserved 3 weeks in advance. They didn’t take care of us! The worst place.
-
May 2023 by Daisy Saffold
I hate writing a negative comment but I went there for a relaxer and my hair has been breaking off since. I don't believe they use a neutralizer shampoo or conditioner. My hair always turn green and the stylist comments on it. I been doing my own relaxer for years because of dry hair. I dont know what shampoos and conditioners they use but it's not for my hair. Since I do my own hair I buy the best shampoos and conditioners possible and never had a problem in the years I been doing my own hair. I was going here for years with brittle hair.And she itemized everything done as if she was not going to wash the relaxer out of my hair. It cost 135.00 plus I gave her a 15.00 tip150.00 for a relaxer, and my hair is breaking. I am washing it every other day with a neutralizer shampoo to stop the processing. I want go back.Services: Hairstyling
-
April 2023 by Elisabeth M.
This is the worse place to do your hair specially for natural hair. they do not know how and do not have the right tools nor treatments. I literally had rush home to rewash my hair. Please stay way?Services: Hair coloring
-
February 2023 by Gregorio Valladares
To trashy!!!
-
August 2022 by Sandra Lucas-Valentine
The salonist was excellent. She gave me a wonderful on point hair cut. I was amazed.Service: Hairstyling
-
August 2022 by catherine pandhiani
Not helpful.
-
May 2022 by Martha
Is a very cool place and they treat you nice.Service: Hair coloring
-
April 2022 by Sandra Valentine
The salonist was excellent. She gave me a wonderful on point hair cut. I was amazed.Service: Hairstyling
-
January 2022 by Mystique
The receptionist was very rude, and brass real ghetto, unprofessional.
-
December 2021 by Lady B argueta
(Translated by Google) Very bad attention I went for a cut and I left that place crying I will never return to that place so horrible and discriminatory(Original)Muy mala atención fui por un corte y salí llorando de ese lugar nunca más volveré a ese lugar tan horrible y discriminatorioService: Hairstyling
-
November 2021 by Monica Espinoza
It was an ominous start. My appointment was at 2pm, but things didn’t get going until about 2:30. I sat on the chair and she put the cape on me and then the hair stylist walks away for 5 min without saying anything. She came back smelling of smoke and threw, yes threw her lighter on the counter. I started describing what I wanted and she just rolled her eyes and let out a deep sigh… -multiple times while she was cutting my hair- it seemed as if anything I said annoyed her. How is that professional??? She came back after 5 minutes and was constantly walking away to turn on or change music, charge her phone, talk to the receptionist, etc. I didn’t appreciate being jerked around in the chair and she was very rough when moving my head. After the fact, I realized that what she had picked up from the floor were the hair clips she had put in my hair!!! I was so disgusted. She washed my hair after the cut, didn’t put a towel around my neck, and a large part of my back was wet by the end. I didn’t feel it until afterwards because the water was warm. Then she said oh no, your back is wet, that happens when the client isn’t sitting in the correct place- ? seriously??!?! How are we supposed to know how to do your job?I believe she felt bad because she put a towel there and tried to blow dry the area and said to leave with it. She was quite sloppy, she burnt me with the blow dryer several times and almost poked my eye out with a comb. I don’t think that’s how haircuts are supposed to go. I didn’t like the way she left the front part of my bob, but I didn’t want to be there with her longer. I paid $75, more professionalism and hygiene are expected. I walked out past 3:30. If you choose this location, I advise you to not get your haircut by Norma Parks. Never, never, never again!Service: Haircut
-
October 2021 by Mónica E.
It was an ominous start. My appointment was at 2pm, but things didn't get going until about 2:30. I sat on the chair and she put the cape on me and then the hair stylist walks away for 5 min without saying anything. She came back smelling of smoke and threw, yes threw her lighter on the counter. I started describing what I wanted and she just rolled her eyes and let out a deep breath. -multiple times while she was cutting my hair- it seemed as if anything I said annoyed her. How is that professional??? She came back after 5 minutes and was constantly walking away to turn on music, charge her phone, talk to the receptionist, etc. I didn't appreciate being jerked around in the chair and she was very rough when moving my head. After the fact, I realized that what she had picked up from the floor were the hair clips she had put in my hair!!! I was so disgusted. She washed my hair after the cut, didn't put a towel around my neck, and a large part of my back was wet by the end. I didn't feel it until afterwards because the water was warm. Then she said oh no, your back is wet, that happens when the client isn't sitting in the correct place- seriously??!?! How are we supposed to know how to do your job? I believe she felt bad because she put a towel there and tried to blow dry the area and said to leave with it. She was quite sloppy, she burnt me with the blow dryer several times and almost poked my eye out with a comb. I don't think that's how haircuts are supposed to go. I didn't like the way she left the front part of my bob, but I didn't want to be there with her longer. I paid $75, more professionalism and hygiene are expected. I walked out past 3:30. If you choose this location, I advise you to not get your haircut by Norma Parks. Never, never, never again!
-
June 2021 by Angela Severtson
Zero customer service. Walked in while at the mall to book an appointment for a future day. Specifically came here as I needed an appointment past 5pm. I inquired how late I could book, as online states they are open until 7, and instead was asked what time I wanted. I said 5:30 and was told 'nobody will be here at that time.' That was it. No offer for another day at that time, or anything else. Was not even asked what services I wanted or needed. Commented I would find something elsewhere. No apologies or cares. I suppose they don't need anyones business. A note to management....maybe have your business hours reflect when your stylists will actually be working.
-
March 2021 by Joei Lopes
love EVERYBODYS hospitality at the
-
October 2020 by Animesh Gupta
Great haircut, nice ambiance and professional service. Ask for Marlita. She's one of the experienced ones and she did a great job with my hair. I was a bit apprehensive before going to this salon as the rating was kind of ok and it's inside JC Penny. So I thought may be it's just a fast salon with basic hair cut service and nothing more to expect. I still went in nevertheless as it's 5 minutes walk from my place but Marlita was very professional and I could see that she is an experienced barber. I would visit again!
