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December 2023 by Tanji C.
The rudest group of employees I've ever seen at any establishment. I went just for air in a rear tire and after being ignored, I walked in and asked for help. After being told someone would come out to put the air in for me I waited and waited and waited and finally went in again all to be told I could keep walking until someone was ready to help. This wasn't the first time I experienced the bad service at this location either. The first time I just gave them the benefit of the doubt. Don't go here! They don't know a customer's worth.
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December 2023 by Tim M.
They didn't follow through on what they told me they were going to do. They put on a different tire than what we originally agreed on.
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November 2023 by Asha W.
Recently had my husband take my car to get checked for a possible leak. The workers put my car on the lift and spun it and claimed to not find the leak and they only filled the tire with air. Additionally, they were looking at the other tires that we knew were not an issue. At that point they began trying to up sale buying all new tires and did not continue to look for the problem in the flat tire. After taking the car home, the next morning the tire was flat again. We added more air and I took it to another auto shop and within 10 mins they removed the tire and found a nail and resolved the issue. Would not recommend this company if they can't find a simple nail in the tire to be the cause of a flat.
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November 2023 by Dustin Weins
Avoid this place if possible. Slow from start to finish. They don't honor online appointments, it's first come first served. So I made sure I was the first car in today. All I needed was an oil change and it still took 2 hours! Staff was rude to several customers while I was waiting. The previous time I was here, they tried to secure the plastic cover under the engine with just one bolt. Had it scraping on the ground the next day. I brought it back and they fixed it but offered no apology and seemed mad that they got caught.
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November 2023 by Ryn Jorgensen
Came in with a flat tire and no appointment. They got me in and got started right away. Still took about an hour but it wasn't just a tire swap, they repaired the tire (which was way cheaper than buying a new tire to replace my spare!). Everyone was friendly, a cheerful atmosphere in the place. Would recommend.
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November 2023 by Morgan Smith
Alright this is nothing against the workers but the company -Needed tires and oil change, go on their site, add the cheapest tires and the "special" on an oil change to my cart, and then make an appointment with those items.... Have to take time off work to bring it in on a Friday, get there and I'm told "oh we dont have those tires in stock, the ones we have available are 2x higher but we could do those" NO F'ing way... Literally what is the point of being able to add tires that aren't in stock to your apt. So I say ok well maybe I'll just do the oil change and get the tires done once they are properly ordered... Oil change price is now$100 up from $21 which was marketed on their website. Important to note I also put in my car information into their website, so the oil change it recommended for my car was the $21, I don't know if this is some sleazy upsell tactics or what but I would 100% call before you bother trying to go in person so you know exactly the cost and don't get totally screwed.
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October 2023 by Kim K.
I had an appointment at their opening time. Came in for an oil change and tire rotation. They completed the oil change in 2 hours with no tire rotation. Will stick with Valvoline on La Tijera. They open earlier and take under 20 minutes.
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October 2023 by Francesco V.
Got in at 3:55 pm to fix a flat tire 3 1/2 hours latter one young man rush to pot it together and the older guys ware just playing been the big Bosses. They don't even check the rest of the tires pressure. This place don't have a integrity and follow with what they announce in big banners. Not recommend.
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October 2023 by Ali Nejad
Very good service comparing to other tire places, also usually open all day on weekends
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September 2023 by Tristan G.
Came in for a simple tire change under warranty, arrived at 8:15 in the morning and wheel with new tire wasn't put on until 12:42 in the afternoon. I was informed that it was a three car. Wait ahead of me which was fine however, it shouldn't take four hours plus to change one tire especially when the wheel didn't have to be taken off the vehicle I have the spare on and just rolled in the wheel into the bay for the tire to be changed.
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September 2023 by Katherine King
Horrible experience!Made 9am appt for oil change....THREE AND A HALF HOURS LATER.....My car was done! Raymond just shrugged his shoulders.Store manager Karim was rude & failed to respond to email regarding issues.Many other shops treat you so much better!
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September 2023 by Leo K.
When one of my tires doesn't have enough pressure they always pump it up to the right pressure and they do it pretty much right away. About a year ago I needed 2 new tires and they got me a good deal. I'm very happy with their service, quality and the price was right. I recommend the place!
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September 2023 by Rashelle Fisher
These folks are Superheroes! I pulled over for a phone call on a Saturday morning in MDR and suddenly saw steam coming up from beneath my car!! AAA towed me here where the issue was quickly diagnosed and, after calling around to different stores to find the right part, I was back on the road by 6 pm. The day before Tropical Storm Hillary!! So happy I had reliable transportation (even though it didn’t turn out to be more than significant rain). They made me feel like a VIP.
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September 2023 by Lo S.
Not sure why they get a bad rap. Walked in on a random Monday and they were able to get me out in about an hour for a tire patch repair from a nail. A response to a caller was that it's first come first served. Only 1 tech was working I overheard, so even then it was doable. About $30 total so pretty average pricing. I would go back for tire services
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July 2023 by Hugo Alvarado
I arrived here with a flat tire, but the waiting time has been absolutely ridiculous. I dropped off my car at 10 am, and astonishingly, I didn't leave until 4 pm—six whole hours just to fix one tire! To make matters worse, there was only one person ahead of me in line. The staff hardly communicated with customers, and despite being told that the job would be done by 12 pm, I had to expect a long and frustrating wait.
