August 2021 by C N
I went by this location to find out more information, and possibly switch to an iPhone.Eddie, a manager, was so patient and helpful. I really appreciate him taking the time to answer my questions, going above and beyond to help me update my plan with AT&T, over the phone, being transferred to a couple of customer service agents to get the best rate based on my usage. Very grateful I’ll be paying a lot less now. He was very polite and helpful to everyone who came up to him while he was helping me. Very good at multitasking and delegating to his coworkers too.I don’t know if he’s a manager specifically for the mobile area, but I highly recommend you go see him for your next phone. I’m hoping to get an Apple Watch next once I’m more familiar with the phone, and I’ll be back for that.Best Buy store/regional managers, I hope you take notes of customers feedbacks when you do employee reviews and give raises. I used to be a team manager then store manager and would have been thrilled to have an employee like Eddie.