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February 2024 by Armando Lopez
I'm a long-term customer and whenever I call I can talk to a human. These people know what they're doing and the price is competitive.
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June 2020 by Samantha Smith
I have been with Netwood Communications for many years. I waited patiently till Fusion was available in my area, and then I switched all my services over to Netwood Communications. I have not had a problem, or noticed any difficulties with my internet connection. I lowered my phone, internet, and WiFi prices by more than 1/2 when I switched to Netwood Communications. Fusion, and I'm very happy to be able to stay with Netwood Communications. Thank you, Sonic.net for being the best internet provided ~ ever! A
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June 2020 by Pamela Christensen
Spectacular ISP with great service and fantastic speeds.
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March 2020 by Clarissa Murray
I had a great experience with the customer service team, especially my technician, Victor Hernandez, who was extremely helpful. This felt like the opposite of the nightmare that is Comcast. ElJorgecito feels vindicated in the decision to finally give them the boot.
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February 2020 by Lea Bynum
Netwood Communications- - Jerry my internet installer was a really great guy and he hooked everything up with great care and ease. I give him 2 thumbs up and 5 stars. Thank you Jerry. I hope you see this. - Craig Goldsmith 172 6th street apt. 405 San Francisco, California 94103
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October 2019 by Lois Turner
Great internet speed and can't-beat pricing. The two technicians who came over to get me connected, Devin and Jad were really competent, excellent at customer service, and a pair of rad humans to boot. They got my service connected very quickly.
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June 2019 by Belinda Adkinsa
These guys are awesome. The service is incredibly priced and flawlessly reliable. I called them up yesterday because I wanted to move from one ethernet jack to another, and someone showed up exactly on time this morning to take care of it free of charge. I literally could not ask for more from an ISP - highly recommended.
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June 2019 by Jacob Rhodes
Fabulous customer service and very professional. Price is definitely affordable and the service is great!
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May 2019 by Cecelia Clarke
Just moved to a new apartment, and installed Netwood Communications by the recommendation of the management office, loving it so far :)
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May 2019 by Brian Weber
I moved into a Culver City apartment and figured I'd try Netwood Communications. They were accommodating by scheduling a Sunday install per my request. Ron, the tech texted before the appointment to verify the time, showed up exactly on time, was professional and explained what he's doing. The service works great.
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May 2019 by Cassandra C.
i was using DSL for almost 20 years in hollywood before i moved south to mid-city. i was finally ready to give up my landline and needed a new ISP but was mostly worried about getting a service that didn't work and not being able to cancel without a fee -- something that happened to a friend of mine who was with time warner. i was also interested in supporting a local business instead of some corporate giant. i read the reviews here on yelp and contacted netwood. the woman i worked with was super responsive and set me up with a service for $45 a month and no cancellation fee if it didn't work out. all in all, i was happy with the set up and installation but i was surprised to find out i was dealing with spectrum. so much for supporting a local small business... the service is okay. we have trouble streaming from time to time and service is not great at the ends of our apartment but we've gotten used to it, mostly. and then the rate jumped to $65 a month. apparently that was an introductory rate for the first year. i went back through all the emails exchanged with netwood and there isn't a single mention of an intro rate. so back to the drawing board for me... buyers beware.
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April 2019 by Bridget Bloyd
I had the best experience working with Technician who came early to the appointment. He spent a good amount of time making sure that all my connections were working being that this is a huge apartment complex. He was very pleasant, professional, and highly knowledgeable in his field. The process was very quick and seamless. I would highly recommend him and his company to take care of my internet needs while I am out here. Also, I spoke to Luis who was also very knowledgeable in the field, who had always given me immediate appointments and cancellation when I needed to postpone my service. He was very pleasant and courteous by phone and email as well. Kudos to this company
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April 2019 by Beverly Sierra
This is the best, most simple and fluid customer service ever. The website to register, the appointment setting and phoning the account service team - all fantastic.
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April 2019 by Vickie Bartlett
If you have access to Netwood Communications, these is no real alternative. The service is top notch, and the price is affordable. I was over the moon when I discovered I was eligible, and could escape the evil clutches of Comcast/Time Warner.
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April 2019 by Robert “Robin” Clarkson
Such a painless experience! I hate dealing with corporate guys, would much rather deal with a local business. I love calling and always getting the same person not redirected to some random offshore entitiy. Bonnie was honest and didn't try to sell me snake oil. ?
